Information search for travel decisions.

Abstract

This chapter (i) provides an overview of foundational research on travellers' information search and processing strategies and the factors influencing the behaviour; (ii) provides an illustration of the digital information environment, specifically the internet, and its implications for travel information search behaviour; and (iii) discusses the implications regarding how to integrate travellers' behavioural factors into the design of human-centric destination recommendation systems, especially the potential approaches a destination recommendation system can take to accommodate the various information-processing strategies of prospective travellers.