Implementing Self-Directed Teams
Nursing ManagementPublished 1 March 1994
Laura C. McHenry
Citations2
SJR quartileQ3
SJR score0.32
SNIP0.47
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TL;DR
The "self-directed team" concept is an innovative approach in the healthcare setting that pays off in low turnover and marked employee and patient satisfaction.
Abstract
The "self-directed team" concept is an innovative approach in the healthcare setting. Long-term benefits of customer satisfaction and quality improvement are consistent with concepts of total quality improvement and patient-focused care. Initial investment of time and money pays off in low turnover and marked employee and patient satisfaction.
Keywords
MedicineHealth ProfessionsBusiness, Management and Accounting