Productivity management : planning, measurement and evaluation, control, and improvement
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Abstract
Productivity Perspectives THE BASICS Productivity Basics PRODUCTIVITY MEASUREMENT AND EVALUATION STRATEGIES AND TECHNIQUES Introduction and Strategy Overview The Normative Productivity Measurement Methodology (NPMM) Multi-Factor Productivity Measurement Model (MFPMM) Multi-Criteria Performance/Productivity Measurement Technique (MCP/PMT) MFPMM, and MCP/PMT Summary and Surrogate Productivity Measurement Approaches Organizational System Performance: Is Productivity a Critical Component? PRODUCTIVITY CONTROL AND IMPROVEMENT: THEORIES AND TECHNIQUES Productivity Control and Improvement: A Taxonomy or Conceptual Framework Selected Techniques and Approaches Motivation Basics Techniques for Improving Motivation and Performance Performance/Productivity Action Teams PRODUCTIVITY MANAGEMENT PROGRAMS Designing, Developing, and Implementing Successful Productivity Management Programs/Efforts Case Examples: Honeywell's Productivity and Quality Center Appendixes Author and Subject Indexes Name Index Index.