What do patients take into account when they choose their dentist? Implications for quality improvement
Patient Preference and AdherencePublished 1 November 2015Open access
Marius‐Ionuț Ungureanu, Floarea Mocean
Citations36
SJR quartileQ1
SJR score0.69
SNIP0.85
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TL;DR
The factors patients consider important when choosing a dentist are the dentist’s competence, the recommendation from someone known, and the overall quality of the service provided, but interpersonal factors such as patience and respect are also valued.
Abstract
The factors patients consider important when choosing a dentist are the dentist's competence, the recommendation from someone known, and the overall quality of the service provided, but interpersonal factors such as patience and respect are also valued. Our results are relevant for dental education providers, who should consider shaping their curricula as to ensure they train future dentists in a manner that will meet patients' expectations and increase patient satisfaction levels.
Keywords
DentistryHealth Professions
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