Attitudes and satisfactions of low-income families receiving comprehensive pediatric care.
American Journal of Public Health and the Nations HealthPublished 1 March 1970Open access
Joel J. Alpert, John Kosa, Robert J. Haggerty, Leon S. Robertson, Margaret C. Heagarty
Citations95
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MedicineHealth Professions
New England Journal of MedicineGaps in Doctor-Patient Communication
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The extent to which patients' expectations from the medical visit were left unmet, lack of warmth in the doctor–patient relation, and failure to receive an explanation of diagnosis and cause of the child's illness were key factors in noncompliance.
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54 Citations1968Joel J. Alpert
America, as a nation, is demanding that the medical profession provide high quality, yet compassionate medical care for all its citizens, and a double standard has developed for low-income families.
The Journal of PediatricsUse of the telephone by low-income families
20 Citations1968Margaret C. Heagarty, Leon S. Robertson +2 more
These families used the telephone appropriately and in a pattern similar to that seen in a middle-class private practice, analysis of a group of low-income families participating in a comprehensive care program suggests.