The Relationship Between Method of Physician Payment and Patient Trust
JAMAPublished 18 November 1998
Audiey Kao
Citations380
SJR quartileQ1
SJR score5.35
SNIP10.71
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TL;DR
Most patients trusted their physicians, but FFS indemnity patients have higher levels of trust than salary, capitated, or FFS managed care patients.
Abstract
Most patients trusted their physicians, but FFS indemnity patients have higher levels of trust than salary, capitated, or FFS managed care patients. Patients' reports of physician behavior accounted for part of the variation in patients' trust in physicians who are paid differently. The impact of payment methods on patient trust may be mediated partly by physician behavior.
Keywords
Health ProfessionsEconomics, Econometrics and Finance
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