Models of Mental Strategies in Process Plant Diagnosis
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TL;DR
A rapid increase in efforts to design computer-controlled man-system interfaces which are effective in supporting operators’ identification of the actual operating state of the system.
Abstract
It has long been recognised that operators' misidentification of abnormal system states plays a significant role in major system break-downs (see e.g. Cornell, 1968, Rasmussen 1968) and the problem has been subject to much discussion since the Three Mile Island incident. Consequently, there has been a rapid increase in efforts to design computer-controlled man-system interfaces which are effective in supporting operators' identification of the actual operating state of the system.
