The role of moderating factors in user technology acceptance
International Journal of Human-Computer StudiesPublished 3 June 2005
Heshan Sun, Ping Zhang
Citations944
SJR quartileQ1
SJR score1.39
SNIP2.34
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
This study attempts to provide a systematic analysis of the explanatory and situational limitations of existing technology acceptance studies and identifies Ten moderating factors, followed by corresponding propositions pertaining to the Moderating factors.
Abstract
Along with increasing investments in new technologies, user technology acceptance becomes a frequently studied topic in the information systems discipline. The last two decades have seen user acceptance models being proposed, tested, refined, extended and unified. These models have contributed to our understanding of user technology acceptance factors and their relationships. Yet they have also presented two limitations: the relatively low explanatory power and inconsistent influences of the factors across studies. Several researchers have recently started to examine the potential moderating effects that may overcome these limitations. However, studies in this direction are far from being conclusive. This study attempts to provide a systematic analysis of the explanatory and situational limitations of existing technology acceptance studies. Ten moderating factors are identified and categorized into three groups: organizational factors, technological factors and individual factors. An integrative model is subsequently established, followed by corresponding propositions pertaining to the moderating factors.
Keywords
Social SciencesDecision Sciences
MIS QuarterlyPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
64,532 Citations1989Fred D. Davis
Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
MIS QuarterlyUser Acceptance of Information Technology: Toward A Unified View1
42,458 Citations2003Venkatesh, Michael G. Morris +2 more
TAUT provides a useful tool for managers needing to assess the likelihood of success for new technology introductions and helps them understand the drivers of acceptance in order to proactively design interventions targeted at populations of users that may be less inclined to adopt and use new systems.
Nursing ResearchThe Discovery of Grounded Theory; Strategies for Qualitative Research
39,006 Citations1968Barney G. Glaser, Anselm L. Strauss +1 more
Administrative Science QuarterlyAbsorptive Capacity: A New Perspective on Learning and Innovation
34,530 Citations1990Wesley M. Cohen, Daniel A. Levinthal
Management ScienceUser Acceptance of Computer Technology: A Comparison of Two Theoretical Models
25,420 Citations1989Fred D. Davis, Richard P. Bagozzi +1 more
The ability to predict peoples' computer acceptance from a measure of their intentions, and the ability to explain their intentions in terms of their attitudes, subjective norms, perceived usefulness, perceived ease of use, and related variables are addressed.
Management ScienceA Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
22,348 Citations2000Viswanath Venkatesh, Fred D. Davis
A theoretical extension of the Technology Acceptance Model (TAM) is developed and tested that explains perceived usefulness and usage intentions in terms of social influence and cognitive instrumental processes and significantly influenced user acceptance.
Information Systems ResearchDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
9,080 Citations1991Gary C. Moore, Izak Benbasat
The development of an instrument designed to measure the various perceptions that an individual may have of adopting an information technology IT innovation, comprising eight scales which provides a useful tool for the study of the initial adoption and diffusion of innovations.
Information Systems ResearchUnderstanding Information Technology Usage: A Test of Competing Models
8,729 Citations1995Shirley Taylor, Peter Todd
The results indicate that the decomposed Theory of Planned Behavior provides a fuller understanding of behavioral intention by focusing on the factors that are likely to influence systems use through the application of both design and implementation strategies.
MIS QuarterlyUnderstanding Information Systems Continuance: An Expectation-Confirmation Model1
8,310 Citations2001Anol Bhattacherjee
The results suggest that users' continuance intention is determined by their satisfaction with IS use and perceived usefulness of continued IS use, and that post-acceptance perceived usefulness is influenced by users' confirmation level.
MIS QuarterlyTrust and TAM in Online Shopping: An Integrated Model1
8,211 Citations2003David Gefen, Elena Karahanna +1 more
Research on experienced repeat online shoppers shows that consumer trust is as important to online commerce as the widely accepted TAM use-antecedents, perceived usefulness and perceived ease of use, and provides evidence that online trust is built through a belief that the vendor has nothing to gain by cheating.
Sociological TheoryThe Strength of Weak Ties: A Network Theory Revisited
8,177 Citations1983Mark Granovetter
Information Systems ResearchA Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study
6,447 Citations2003Wynne W. Chin, Barbara L. Marcolin +1 more
A new latent variable modeling approach is provided that can give more accurate estimates of interaction effects by accounting for the measurement error that attenuates the estimated relationships.
Information Systems ResearchDeterminants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
6,408 Citations2000Viswanath Venkatesh
This work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use, and proposes control, intrinsic motivation, and emotion as anchors that determine early perceptions about the ease ofuse of a new system.
MIS QuarterlyComputer Self-Efficacy: Development of a Measure and Initial Test
6,248 Citations1995Deborah Compeau, Christopher A. Higgins
Self-efficacy represents an important individual trait, which moderates organizational influences on an individual's decision to use computers, and is important to the successful implementation of systems in organizations.
Journal of Applied Social PsychologyExtrinsic and Intrinsic Motivation to Use Computers in the Workplace<sup>1</sup>
6,139 Citations1992Fred D. Davis, Richard P. Bagozzi +1 more
MIS QuarterlyTask-Technology Fit and Individual Performance
5,759 Citations1995Dale L. Goodhue, Ronald L. Thompson
This research highlights the importance of the fit between technologies and users' tasks in achieving individual performance impacts from information technology and suggests that task-technology fit when decomposed into its more detailed components, could be the basis for a strong diagnostic tool to evaluate whether information systems and services in a given organization are meeting user needs.
International Journal of Man-Machine StudiesUser acceptance of information technology: system characteristics, user perceptions and behavioral impacts
4,721 Citations1993Fred D. Davis
Overall, TAM provides an informative representation of the mechanisms by which design choices influence user acceptance, and should therefore be helpful in applied contexts for forecasting and evaluating user acceptance of information technology.
MIS QuarterlyTime Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1
4,647 Citations2000Ritu Agarwal, Elena Karahanna
It is proposed that the individual traits of playfulness and personal innovativeness are important determinants of cognitive absorption, and operational measures for each dimension of this multi-dimensional construct are developed.
MIS QuarterlyWhy Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1
4,313 Citations2000Viswanath Venkatesh, Michael G. Morris
Using the Technology Acceptance Model (TAM), gender differences in the overlooked context of individual adoption and sustained usage of technology in the workplace are investigated.
Information Systems ResearchPredicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior
4,198 Citations1991Kieran Mathieson
This study compares two models that predict an individual's intention to use an IS: the technology acceptance model TAM and the theory of planned behavior TPB.
Information & ManagementWhy do people use information technology? A critical review of the technology acceptance model
4,160 Citations2002Paul Legris, John Ingham +1 more
It is concluded that TAM is a useful model, but has to be integrated into a broader one which would include variables related to both human and social change processes, and to the adoption of the innovation model.
MIS QuarterlyUser Acceptance of Hedonic Information Systems1
3,784 Citations2004Hans van der Heijden
The paper concludes that the hedonic nature of an information system is an important boundary condition to the validity of the technology acceptance model and perceived usefulness loses its dominant predictive value in favor of ease of use and enjoyment.
MIS QuarterlyPersonal Computing: Toward a Conceptual Model of Utilization1
3,761 Citations1991Ronald L. Thompson, Christopher A. Higgins +1 more
The results show that social norms and three components of expected consequences have a strong influence on utilization, confirming the importance of the expected consequences of using PC technology and suggesting that training programs and organizational policies could be instituted to enhance or modify these expectations.
Information & ManagementExtending the TAM for a World-Wide-Web context
3,713 Citations2001Ji-Won Moon, Young‐Gul Kim
This study introduces playfulness as a new factor that reflects the user’s intrinsic belief in WWW acceptance and extends and empirically validate the Technology Acceptance Model (TAM) for the WWW context.
MIS QuarterlyInformation Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1
3,664 Citations1999Elena Karahanna, Detmar W. Straub +1 more
The examination of Windows technology in a single organization indicates that users and potential adopters of information technology differ on their determinants of behavioral intention, attitude, and subjective norm.
Information Systems ResearchA Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology
3,506 Citations1998Ritu Agarwal, Jayesh Prasad
A new construct, personal innovativeness in the domain of information technology, is hypothesized to exhibit moderating effects on the antecedents as well as the consequences of individual perceptions about a new information technology.
MIS QuarterlyPerceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication
3,091 Citations1992Dennis A. Adams, R. Ryan Nelson +1 more
Two studies that replicate previous work by Fred Davis on the subject of perceived usefulness, ease of use, and usage of information technology focus on evaluating the psychometric properties of the ease ofUse and usefulness scales, while examining the relationship between ease ofuse, usefulness, and system usage.
MIS QuarterlyAssessing IT Usage: The Role of Prior Experience
2,889 Citations1995Shirley Taylor, Peter Todd
A variety of models that incorporate attitudinal, social, and control factor have been advanced to explain IT usage, but it is unclear whether models such as TAM are predictive of behavior for inexperienced users and whether the determinants of IT usage are the same for experienced and inexperienced users of a system.
Decision SciencesA Model of the Antecedents of Perceived Ease of Use: Development and Test
2,869 Citations1996Viswanath Venkatesh, Fred D. Davis
Data from three experiments supported the hypothesis that an individual's perception of a particular system's ease of use is anchored to her or his general computer self-efficacy at all times, and objective usability has an impact on ease-of- use perceptions about a specific system only after direct experience with the system.
Communications of the Association for Information SystemsThe Technology Acceptance Model: Past, Present, and Future
2,542 Citations2003Younghwa Lee, Kenneth A. Kozar +1 more
The technology acceptance model (TAM), introduced in 1986, continues to be the most widely applied theoretical model in the IS field and cautiously predicts its future trajectory.
MIS QuarterlySocial Cognitive Theory and Individual Reactions to Computing Technology: A Longitudinal Study1
2,509 Citations1999Deborah Compeau, Christopher A. Higgins +1 more
Overall, the findings provide strong confirmation that both self-efficacy and outcome expectations impact on an individual's affective and behavioral reactions to information technology.
Journal of Occupational PsychologyNew work attitude measures of trust, organizational commitment and personal need non‐fulfilment
2,316 Citations1980John D. Cook, Toby D. Wall
Academy of Management PerspectivesCultural constraints in management theories
2,310 Citations1993Geert Hofstede
Information Richness. A New Approach to Managerial Behavior and Organization Design
2,262 Citations1983Richard L. Daft, Robert H. Lengel
The concept of information richness is introduced, and three models of information processing are proposed that describe (1) manager information behavior, (2) organizational mechanisms for coping with equivocality from the environment, and (3) organizational mechanism for internal coordination.
MIS QuarterlyGender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model1
2,212 Citations1997David Gefen, Detmar W. Straub
It is suggested that researchers should include gender in IT diffusion models along with other cultural effects, suggesting that more favorable communications environments might be created, environments that take into account not only organizational contextual factors, but also the gender of users.
Decision SciencesAre Individual Differences Germane to the Acceptance of New Information Technologies?
2,094 Citations1999Ritu Agarwal, Jayesh Prasad
A theoretical model wherein the relationship between individual differences and IT acceptance is hypothesized to be mediated by the constructs of the technology acceptance model is proposed, and these factors are viewed as influencing an individual's beliefs about an information technology innovation.
Journal of Management Information SystemsExamining the Technology Acceptance Model Using Physician Acceptance of Telemedicine Technology
1,940 Citations1999Paul Jen‐Hwa Hu, Patrick Y.K. Chau +2 more
The results suggested that TAM was able to provide a reasonable depiction of physicians' intention to use telemedicine technology, and suggested both the limitations of the parsimonious model and the need for incorporating additional factors or integrating with other IT acceptance models in order to improve its specificity and explanatory utility in a health-care context.
Journal of the Association for Information SystemsThe Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption
1,795 Citations2000David Gefen, Detmar W. Straub
The basic proposition of this study is that this varying importance of PEOU may be related to the nature of the task.
Information & ManagementExtending the technology acceptance model with task–technology fit constructs
1,724 Citations1999Mark T. Dishaw, Diane M. Strong
The authors' integrated IT utilization model is an extension of TAM to include TTF constructs and provides more explanatory power than either model alone, which should lead to a better understanding of choices about using IT.
Personnel PsychologyAGE DIFFERENCES IN TECHNOLOGY ADOPTION DECISIONS: IMPLICATIONS FOR A CHANGING WORK FORCE
1,693 Citations2000Michael G. Morris, Viswanath Venkatesh
Findings were robust, even after controlling for key confounding variables identified in prior organizational behavior research (i.e., income, occupation, and education levels), and the effects of aging on technology adoption and usage in the workplace are discussed.
MIS QuarterlyPersonal Computing Acceptance Factors in Small Firms: A Structural Equation Model1
1,680 Citations1997Magid Igbaria, Nancy Zinatelli +2 more
The findings indicate that perceived ease of use is a dominant factor in explaining perceived usefulness and system usage, and that perceived usefulness has a strong effect on system usage.
Management ScienceEmpirical Evaluation of the Revised Technology Acceptance Model
1,659 Citations1996Bernadette Szajna
A confirmatory, empirical test of the revised Technology Acceptance Model TAM confirmed that the TAM is a valuable tool for predicting intentions to use an IS and introduced and objective measure of technology acceptance, actual usage rather than self-report usage, which supports that self- report usage may not be an appropriate surrogate measure for actual usage.
MIS QuarterlyCASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development
1,512 Citations1993Wanda J. Orlikowski
The framework and findings suggest that in order to account for the experiences and outcomes associated with CASE tools, researchers should consider the social context of systems development, the intentions and actions of key players, and the implementation process followed by the organization.
Information & ManagementExploring the factors associated with Web site success in the context of electronic commerce
1,512 Citations2000Chang Liu, Kirk P. Arnett
Four factors that are critical to Web site success in EC were identified: information and service quality, system use, playfulness, and system design quality.
Information Systems ResearchApplication of Social Cognitive Theory to Training for Computer Skills
1,509 Citations1995Deborah Compeau, Christopher A. Higgins
Self-efficacy exerted a strong influence on performance in both models, and behavior modeling was found to be more effective than the traditional method for training in Lotus 1-2-3, resulting in higher self- efficacy and higher performance.
MIS QuarterlyRe-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis
1,502 Citations1993Albert H. Segars, Varun Grover
Evaluated the psychometric properties of the ease of use and usefulness scales, and empirically examined the relationship between the constructs (or traits) of usefulness, ease-of-use, and reported levels of usage.
Decision SciencesInformation Technology Acceptance by Individual Professionals: A Model Comparison Approach*
1,406 Citations2001Patrick Y.K. Chau, Paul Jen‐Hwa Hu
Results of the study highlight several plausible limitations of TAM and TPB in explaining or predicting technology acceptance by individual professionals and suggest that instruments that have been developed and repeatedly tested in previous studies involving end users and business managers in ordinary business settings may not be equally valid in a professional setting.
Information & ManagementFactors influencing the usage of websites: the case of a generic portal in The Netherlands
1,399 Citations2003Hans van der Heijden
An extension of the Technology Acceptance Model (TAM) to explain the individual acceptance and usage of websites is empirically investigated and a new construct, "perceived visual attractiveness" of the website is introduced and demonstrates that it influences usefulness, enjoyment, and ease-of-use.
International Journal of Human-Computer StudiesA critical assessment of potential measurement biases in the technology acceptance model: three experiments
1,388 Citations1996Fred D. Davis, Viswanath Venkatesh
It is suggested that those who employ the TAM measures should continue using the original (grouped)format in order to best predict and explain user acceptance of information technology.
MIS QuarterlyA Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges1
1,383 Citations2001Viswanath Venkatesh, Susan A. Brown
The results of a nation-wide, two-wave, longitudinal investigation of the factors driving personal computer (PC) adoption in American homes revealed that the decisions driving adoption and non-adoption were significantly different.
Information & ManagementEnticing online consumers: an extended technology acceptance perspective
1,356 Citations2002Leida Chen, Mark L. Gillenson +1 more
This research attempted to provide both theoretical and empirical analyses to explain consumers' use of a virtual store and its antecedents and took an extended perspective to examine consumer behavior in the virtual store context.
OmegaIntrinsic and extrinsic motivation in Internet usage
1,333 Citations1999Thompson S.H. Teo, Vivien K. G. Lim +1 more
It was demonstrated that while perceived usefulness had consistently strong effects on all usage dimensions, perceived ease of use and perceived enjoyment affected each specific usage dimension differently.
Decision Support SystemsThe technology acceptance model and the World Wide Web
1,296 Citations2000Albert L. Lederer, Donna J. Maupin +2 more
Information & ManagementTesting the technology acceptance model across cultures: A three country study
1,219 Citations1997Detmar W. Straub, Mark Keil +1 more
This study compares the TAM model across three different countries: Japan; Switzerland; and the United States, and indicates that TAM holds for both the U.S. and Switzerland, but not for Japan, suggesting that the model may not predict technology use across all cultures.
Management ScienceUnderstanding User Evaluations of Information Systems
1,216 Citations1995Dale L. Goodhue
TTF focuses on the degree to which systems characteristics match user task needs, and proposes task-technology fit (TTF), a user evaluation construct defined within a theoretical perspective that can usefully link underlying systems to their relevant impacts.
Understanding Cultural Differences
1,212 Citations2004Edward Twitchell Hall
MIS QuarterlyOn the Use, Usefulness, and Ease of Use of Structural Equation Modeling in MIS Research: A Note of Caution
1,194 Citations1995Wynne W. Chin, Peter Todd
There is a need for caution in the application of structural equation modeling in the absence of well-developed substantive knowledge and the need for substantive knowledge to drive modeling, exploration, and interpretation of results.
Information & ManagementThe psychological origins of perceived usefulness and ease-of-use
1,106 Citations1999Elena Karahanna, Detmar W. Straub
An explanation for the psychological origins of usefulness and ease-of-use is offered based on social presence theory, social influence theory, and Triandis' modifications to the theory of reasoned action.
ACM SIGMIS Database the DATABASE for Advances in Information SystemsExtending the technology acceptance model
1,095 Citations2001Kieran Mathieson, Eileen Peacock +1 more
Perceived user resources are examined, which are measures of self-efficacy and perceived behavioral control that concentrate on how well individuals perceive they can execute specific courses of action, that can facilitate or inhibit such behaviors.
Information & ManagementInvestigating healthcare professionals’ decisions to accept telemedicine technology: an empirical test of competing theories
1,092 Citations2002Patrick Y.K. Chau, Paul Jen‐Hwa Hu
Findings suggest that TAM may be more appropriate than TPB for examining technology acceptance by individual professionals and that the integrated model, although more fully depicting physicians’ technology acceptance, may not provide significant additional explanatory power.
Journal of Management Information SystemsAn Empirical Assessment of a Modified Technology Acceptance Model
1,062 Citations1996Patrick Y.K. Chau
The results of the study showed that, even though perceived near-term usefulness had the most significant influence on the behavioral intention to use a technology, perceived long- term usefulness also exerted a positive, though lesser, impact.
Information & ManagementAn extension of the technology acceptance model in an ERP implementation environment
915 Citations2003Kwasi Amoako‐Gyampah, A. F. Salam
Empirical and theoretical support is provided for the use of managerial interventions, such as training and communication, to influence the acceptance of technology, since perceived usefulness and ease of use contribute to behavioral intention to use the technology.
MIS QuarterlyMeasuring User Participation, User Involvement, and User Attitude
897 Citations1994Henri Barki, Jon Hartwick
The measures developed in this study provide a useful starting point for deciphering the precise nature of the relationship among user participation, involvement, and attitude during systems implementation.
Journal of Management Information SystemsA Motivational Model of Microcomputer Usage
896 Citations1996Magid Igbaria, Saroj Parasuraman +1 more
Results provided substantial support for the proposition that perceived usefulness (rather than perceived fun or social pressure) is the principal motivator and demonstrated that perceived complexity is a key intervening variable linking the antecedent variables (skills, organizational support, and organizational usage) with the three motivational variables.
ACM SIGMIS Database the DATABASE for Advances in Information SystemsAdoption intention in GSS
838 Citations1995Wynne W. Chin, Abhijit Gopal
The results demonstrate that the models and constructs used in other IT domains are indeed applicable in the GSS context and point to the need for caution in utilizing and interpreting regression results and demonstrate the viability of alternative methods of studying adoption.
Journal of Consumer ResearchExploring Differences in Males' and Females' Processing Strategies
780 Citations1991Joan Meyers‐Levy, Durairaj Maheswaran
Decision SciencesToward an Understanding of the Behavioral Intention to Use an Information System
750 Citations1997Cynthia Jackson, Simeon Chow +1 more
The model explains a large portion of the covariance among the constructs that lead to a user's behavioral intention to use an information system and compares favorably with TAM, and concludes that the user involvement construct needs to be separated into its psychological as well as its participative components for developers to understand its impact on the systems development process.
Information & ManagementWhy do individuals use computer technology? A Finnish case study
659 Citations1995Magid Igbaria, Juhani Iivari +1 more
It is found that extrinsic motivation plays a greater role in individuals' behavior and that perceived ease of use affects both perceived enjoyment and usefulness, as well as usage.
Journal of Organizational and End User ComputingThe Technology Acceptance Model
644 Citations2004Qingxiong Ma, Liping Liu
A meta-analysis based on 26 selected empirical studies suggests that both the correlation between usefulness and acceptance, and the relationship between ease of use and acceptance is weak, and its significance does not pass the fail-safe test.
Decision SciencesTechnology Use and Performance: A Field Study of Broker Workstations*
565 Citations1999Henry C. Lucas, Valerie K. Spitler
A model of workstation use in a field setting where the use of the system is an integral part of the user's job and social norms and one's job requirements are more important in predicting use than workers' perceptions about ease of use and usefulness is developed.
Decision Support SystemsThe antecedents and consequents of user perceptions in information technology adoption
543 Citations1998Ritu Agarwal, Jayesh Prasad
The study examines the effects of an important moderating influence – personal innovativeness – on the relationship between perceptions and adoption decisions and seeks to shed further light on the determinants of perceptions by examining the relative efficacy of mass media and interpersonal communication channels in facilitating perception development.
Journal of the Association for Information SystemsCorporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices
521 Citations2000Jørgen P. Bansler, Jan Damsgaard +3 more
It is demonstrated that intranet technology introduces a host of new managerial and technical challenges and requires new approaches to IS development, and evidence from two European corporations indicates that the traditional division of labor and definition of work roles in IS development breaks down.
MIS QuarterlyOn the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales
478 Citations1993Anthony R. Hendrickson, Patti D. Massey +1 more
Adams, et al. (1992) replicated the work of Davis (1989) on the test-retest reliability of the perceived usefulness and perceived ease of use scales and found both scales to have the same validity and reliability characteristics as the study.
Decision SciencesUsing Davis's Perceived Usefulness and Ease‐of‐use Instruments for Decision Making: A Confirmatory and Multigroup Invariance Analysis
456 Citations1998William J. Doll, Anthony R. Hendrickson +1 more
The results of this confirmatory study provide strong support for the validity and reliability of Davis's sixitem perceived usefulness and six-item ease-of-use instruments.
Decision SciencesA Replication of Perceived Usefulness and Perceived Ease of Use Measurement*
455 Citations1994Girish H. Subramanian
The results of the construct measurement for perceived usefulness and ease of use in this research are quite consistent with the results reported in recent research with minor variations.
MIS QuarterlySoftware Evaluation and Choice: Predictive Validation of the Technology Acceptance Instrument
434 Citations1994Bernadette Szajna
This research introduces a criterion variable that measures intentions as a choice among sevearl alternatives with subjects actually expecting to use their choice.
Journal of Global Information ManagementBeyond Models of National Culture in Information Systems Research
433 Citations2002Michael Myers, Felix B. Tan
This article challenges information systems researchers to go beyond models of national culture and proposes that IS researchers should adopt a more dynamic view of culture that sees culture as contested, temporal and emergent.
European Journal of Information SystemsPerceived critical mass effect on groupware acceptance
334 Citations2000H Lou, Wenchang Luo +1 more
Perceived critical mass had the largest total effect (direct and indirect) on intention to use groupware and other relationships postulated in the model were also found to be significant.
Journal of Social IssuesEarly Childhood Experiences and Women's Achievement Motives
293 Citations1972Lois Wladis Hoffman
School Psychology ReviewEarly Childhood Experiences and Women's Achievement Motives
288 Citations1973Lois Wladis Hoffman
ACM SIGMIS Database the DATABASE for Advances in Information SystemsThe impact of developer responsiveness on perceptions of usefulness and ease of use
272 Citations1998David Gefen, Mark Keil
The results of this study, examining the adoption of an expert system, indeed support the notion that developer responsiveness strongly influenced both PU and PEOU, but only indirectly affected actual behavior --- IS use --- in accordance with the predictions of SET.
Information & ManagementAn empirical investigation on factors affecting the acceptance of CASE by systems developers
194 Citations1996Patrick Y.K. Chau
An integrated model which consists of six variables and incorporates key elements of both models was developed to examine determinants of CASE acceptance and indicates that ease of use has the largest influence on CASE acceptance, followed by long-term consequences.
ACM SIGMIS Database the DATABASE for Advances in Information SystemsAn assessment of structure and causation of IS usage
103 Citations1996Anthony R. Hendrickson, Michael R. Collins
The study's findings indicate the full Davis model with all causal paths is superior to alternative nested models tested and the direct relationship between perceived ease of use and intention to use, is also significant.
Organizational Behavior and Human PerformanceA partial test and extension of the job characteristics model of motivation
99 Citations1979Martin Evans, Moses Ν. Kiggundu +1 more
AIS Electronic Library (AISeL) (Association for Information Systems)Development of a Framework for Trust in Mobile Commerce
50 Citations2003Keng Siau, Hong Sheng +1 more
The focus of this research is to develop a framework to identify the factors influencing trust in mobile commerce and to explain the development of such trust using a means-ends objective network.
A methodological analysis of user technology acceptance
34 Citations2004Heshan Sun, Ping Zhang
This paper draws on several prior theories and models, such as the technology acceptance model, computer self-efficacy and the task-technology fit model, but reassembles them in a novel way.
…