An experience in process assessment
Published 1 January 1995Open access
Fabiano Cattaneo, Alfonso Fuggetta, Luigi Lavazza
Citations25
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TL;DR
It is argued that it is necessary to broaden the scope of assessment methods and to evaluate the applicability to software processes of the experiences, methods, and techniques developed in other business domains.
Abstract
This paper presents an experience in software process assessment that has been conducted in a mid-size Italian company. The assessment has been carried out using the CMM(Capability Maturity Model) and taking into account also the indications offered by QIP (Quality Improvement Paradigm).
Keywords
Computer ScienceBusiness, Management and Accounting
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