The evaluation of managerial decisions' quality by managers

Abstract

Abstract The purpose of the study was to explore the criteria used by mid-level managers for the evaluation of managerial decisions' goodness. A questionnaire composing of 25 items was administered to 145 managers who were asked to assign each item a score indicating its suitability to serve as a criterion for decisions's goodness. A factor analysis performed on these scores yielded eight meaningful factors. The factors were interpreted as representing the following criteria, which are ordered according to the values of the factor's scores: (1) goodness of outcomes, (2) correctness of the decision process, (3) information utilization, (4) realism and resources, (5) ethics, (6) subjective rationality, (7) acceptance, and (8) feelings and social compromise.