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Evaluation of the Washington State Workers' Compensation Managed Care Pilot Project I

Medical CarePublished 1 October 1999
Kelly B. Kyes, Thomas M. Wickizer, Gary M. Franklin, Kevin C. Cain, Allen Cheadle, Carolyn W. Madden
Citations40
SJR quartileQ1
SJR score1.57
SNIP1.38

TL;DR

Workers treated through managed-care arrangements were less satisfied with their care, but their medical outcomes were similar to those of workers who received traditional FFS care.

Abstract

Workers treated through managed-care arrangements were less satisfied with their care, but their medical outcomes were similar to those of workers who received traditional FFS care. The current workers' compensation system in Washington State affords injured workers great latitude in choosing providers. If provider choice is substantially restricted by managed care, worker satisfaction is likely to diminish.

Keywords

MedicineEconomics, Econometrics and FinanceHealth Professions