What Response Scales may Tell your Respondents: Informative Functions of Response Alternatives
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TL;DR
One of the most extensively discussed (though not most extensively researched, see Converse, 1984) issues in the literature on survey methodology is the choice between an open - or a closed - response format.
Abstract
One of the most extensively discussed (though not most extensively researched, see Converse, 1984) issues in the literature on survey methodology is the choice between an open - or a closed - response format. Researchers are usually advised to use open-ended questions sparingly because they are time consuming, expensive, and difficult to analyze (e.g., Sheatsley, 1985; Sudman & Bradburn, 1983). In fact, "despite a few exceptions, the results of social surveys today are based mainly on what are varyingly called closed, fixed-choice, or precoded questions" (Schuman & Presser, 1981, p. 79). According to textbook: recommendations, the construction of precoded questions should be based on the responses to open-ended questions obtained during pilot studies.
