An exploratory cognitive DSS for strategic decision making
Decision Support SystemsPublished 22 July 2003
Jim Q. Chen, Sang M. Lee
Citations151
SJR quartileQ1
SJR score2.37
SNIP2.59
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TL;DR
The design, development, and exploratory assessment of a prototype cognitive decision support system (CDSS) is reported, emphasizing the need to support the decision maker's general thinking processes to reduce cognitive biases in decision making.
Abstract
Research on decision support systems (DSS)/executive information systems (EIS) has been primarily concerned with the behavioral aspect of managerial work and has largely ignored the cognitive aspect of decision support. Rather than focusing on the manager's information need on "critical success factors" and the need for supporting specific decision making, this research emphasizes the need to support the decision maker's general thinking processes to reduce cognitive biases in decision making. This paper reports the design, development, and exploratory assessment of a prototype cognitive decision support system (CDSS).
Keywords
PsychologyComputer ScienceDecision Sciences
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