The impact of numerical flexibility on training for quality in the Irish manufacturing sector

Abstract

Examines the concept of numerical flexibility as a new form of work in ISO 9000 registered organisations in the Irish manufacturing sector and its implications on training for quality. Also examines the reasons, if any, for the adoption of numerical flexibility as a new form of work within the Irish manufacturing sector. Although ISO 9000 registered organisations are expected to provide training to all employees, questions whether part‐time, temporary and contract staff enjoy the same amount of training as their full‐time colleagues. Commences with a review of the literature on employment flexibility, quality philosophies and standards, training in a quality context and training “atypical” employees. Following from the literature review, presents the research questions and provides a methodology to elicit the required information. Describes the primary research results and outlines the conclusions.