Competencies for a career in the hospitality industry: an Indian perspective

Abstract

Purpose The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India. Design/methodology/approach Uses structured interviews with educationists and industrialists to identify the key issues. Findings Shows that a gap exists in terms of ensuring that the needs of industry are met by the ongoing skills development of the workforce. Practical implications Identifies the need for collaborative development between the educational providers and industry, especially in relation to the ongoing development of managers in the workplace. Originality/value Focuses on the development needs of the Indian hospitality industry.