Supply chain knowledge management: A literature review
Expert Systems with ApplicationsPublished 13 November 2011Open access
Marianna Marra, William Ho, John S. Edwards
Citations157
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TL;DR
The review shows that little evidence exists of the positive relation between the use of IT solutions and firms' performance and some issues remain unexplored such as the problem of knowledge obsolescence in supply chain management.
Abstract
This paper aims to contribute to the debate on the role of knowledge management in supply chain management by reviewing the published literature. A total of 58 selected referred journal articles were systematically analyzed. This review identifies various theoretical and methodological characteristics of the way in which knowledge management applications are proposed in the supply chain context. The review shows that little evidence exists of the positive relation between the use of IT solutions and firms’ performance. Some issues remain unexplored such as the problem of knowledge obsolescence in supply chain management. A deeper understanding of the knowledge accumulation process could give new insights. The paper concludes with some future directions for theory construction and empirical research.
Keywords
Business, Management and Accounting
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