Hotel general managers: A review of prominent research themes

Abstract

This paper offers a comprehensive review of the prominent research themes concerning hotel general managers. The paper identifies and explores six main research themes; issues relating to managerial work, hotel managers' careers, the personality characteristics of hotel managers, occupational functions, skills and competencies, women hotel managers, and emerging themes. The commonalities and differences between the research fields are outlined, both within and between the categories. By way of conclusion, the paper identifies areas of research that would benefit from further exploration, these are issues relating to skills and competencies, job mobility, and the barriers to career advancement for females in the hotel industry. Copyright © 1999 John Wiley & Sons, Ltd.