Office Technology and Employee Attitudes

This study predicted that individual attitudes towards technology would differ according to social background variables and the type of technology used and found that personal computers had effects statistically different from word processors and mainframe terminals.

Abstract

The relationship between office computerization and employee gender and organizational level remains relatively unexplored. Based on earlier findings, this study predicted that individual attitudes towards technology would differ according to social background variables and the type of technology used. A survey of 81 office employees confirmed this and found that personal computers had effects statistically different from word processors and mainframe terminals. The implications for researchers as well as practitioners are discussed. Keywords computer-mediated work, office technology, office automation, quality of work life, work effectiveness, employee attitudes, gender, communication, control.