Knowledge as a Basis for Expertise in Systems Analysis: An Empirical Study
Generate an AI Snapshot to get a quick, structured summary of this paper.
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
The study provides preliminary findings regarding the core knowledge utilize by systems analysts, and differences in the knowledge utilized by high- and low-rated analysts.
Abstract
This study explores the content of the systems analyst’s knowledge base. The study utilizes a protocol analysis methodology in a quasi-experimental research setting to define the types of knowledge used by 18 experienced systems analysts in solving an accounts receivable problem. The study provides preliminary findings regarding the core knowledge utilized by systems analysts, and differences in the knowledge utilized by high-and low-rated analysts.
