The Impact of Tour Service Performance on Tourist Satisfaction and Behavioral Intentions: A Study of Chinese Tourists in Hong Kong
Journal of Travel & Tourism MarketingPublished 17 February 2015
Andrew Chan, Cathy H.C. Hsu, Tom Baum
Citations133
SJR quartileQ1
SJR score2.30
SNIP2.13
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Abstract
This study proposes and tests a tour service performance framework that assesses the impact of tour service performance on tourists¡¦ satisfac
Keywords
Social SciencesBusiness, Management and Accounting
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