User acceptance of location-based social networking services
Online Information ReviewPublished 23 September 2013
Jieun Yu, Hangjung Zo, Mun Kee Choi, Andrew P. Ciganek
Citations117
SJR quartileQ1
SJR score1.02
SNIP1.52
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
A positive influence exists for each type of perceived value on satisfaction with hedonic value having the strongest relationship.
Abstract
Purpose The purpose of this paper is to develop a research model examining users' perceived value of a location-based social networking service (LB-SNS) through hedonic, utilitarian, and social values. This study investigates the impact for each type of perceived value on user satisfaction, behavioural intention to use, and word-of-mouth for LB-SNS.
Keywords
Social SciencesDecision SciencesBusiness, Management and Accounting
Journal of Applied PsychologyCommon method biases in behavioral research: A critical review of the literature and recommended remedies.
76,604 Citations2003Philip M. Podsakoff, Scott MacKenzie +2 more
The extent to which method biases influence behavioral research results is examined, potential sources of method biases are identified, the cognitive processes through which method bias influence responses to measures are discussed, the many different procedural and statistical techniques that can be used to control method biases is evaluated, and recommendations for how to select appropriate procedural and Statistical remedies are provided.
MIS QuarterlyPerceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
64,532 Citations1989Fred D. Davis
Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
Journal of Marketing ResearchEvaluating Structural Equation Models with Unobservable Variables and Measurement Error
60,778 Citations1981Claes Fornell, David F. Larcker
MIS QuarterlyUser Acceptance of Information Technology: Toward A Unified View1
42,458 Citations2003Venkatesh, Michael G. Morris +2 more
TAUT provides a useful tool for managers needing to assess the likelihood of success for new technology introductions and helps them understand the drivers of acceptance in order to proactively design interventions targeted at populations of users that may be less inclined to adopt and use new systems.
Psychological BulletinStructural equation modeling in practice: A review and recommended two-step approach.
39,761 Citations1988James C. Anderson, David W. Gerbing
Journal of MarketingConsumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
12,701 Citations1988Valarie A. Zeithaml
Information Systems ResearchDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
9,080 Citations1991Gary C. Moore, Izak Benbasat
The development of an instrument designed to measure the various perceptions that an individual may have of adopting an information technology IT innovation, comprising eight scales which provides a useful tool for the study of the initial adoption and diffusion of innovations.
Journal of MarketingThe Behavioral Consequences of Service Quality
8,633 Citations1996Valarie A. Zeithaml, Leonard L. Berry +1 more
MIS QuarterlyUnderstanding Information Systems Continuance: An Expectation-Confirmation Model1
8,310 Citations2001Anol Bhattacherjee
The results suggest that users' continuance intention is determined by their satisfaction with IS use and perceived usefulness of continued IS use, and that post-acceptance perceived usefulness is influenced by users' confirmation level.
Psychological ReviewAn attributional theory of achievement motivation and emotion.
7,443 Citations1985Bernard Weiner
In this chapter a theory of motivation and emotion developed from an attributional perspective is presented, suggesting that causal attributions have been prevalent throughout history and in disparate cultures and some attributions dominate causal thinking.
Information Systems ResearchA Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study
6,447 Citations2003Wynne W. Chin, Barbara L. Marcolin +1 more
A new latent variable modeling approach is provided that can give more accurate estimates of interaction effects by accounting for the measurement error that attenuates the estimated relationships.
Information Systems ResearchDeterminants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model
6,408 Citations2000Viswanath Venkatesh
This work presents and tests an anchoring and adjustment-based theoretical model of the determinants of system-specific perceived ease of use, and proposes control, intrinsic motivation, and emotion as anchors that determine early perceptions about the ease ofuse of a new system.
Journal of RetailingConsumer perceived value: The development of a multiple item scale
6,398 Citations2001Jill Sweeney, Geoffrey N. Soutar
Journal of Applied Social PsychologyExtrinsic and Intrinsic Motivation to Use Computers in the Workplace<sup>1</sup>
6,139 Citations1992Fred D. Davis, Richard P. Bagozzi +1 more
Journal of Consumer ResearchWork and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
5,895 Citations1994Barry J. Babin, William R. Darden +1 more
Journal of Business ResearchWhy we buy what we buy: A theory of consumption values
4,715 Citations1991Jagdish N. Sheth, Bruce I. Newman +1 more
Journal of MarketingHedonic Consumption: Emerging Concepts, Methods and Propositions
4,461 Citations1982Elizabeth C. Hirschman, Morris B. Holbrook
Journal of MarketingEvaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses
4,250 Citations1990Mary Jo Bitner
MIS QuarterlyUser Acceptance of Hedonic Information Systems1
3,784 Citations2004Hans van der Heijden
The paper concludes that the hedonic nature of an information system is an important boundary condition to the validity of the technology acceptance model and perceived usefulness loses its dominant predictive value in favor of ease of use and enjoyment.
MIS QuarterlyPersonal Computing: Toward a Conceptual Model of Utilization1
3,761 Citations1991Ronald L. Thompson, Christopher A. Higgins +1 more
The results show that social norms and three components of expected consequences have a strong influence on utilization, confirming the importance of the expected consequences of using PC technology and suggesting that training programs and organizational policies could be instituted to enhance or modify these expectations.
Journal of Consumer ResearchCognitive, Affective, and Attribute Bases of the Satisfaction Response
3,180 Citations1993Richard L. Oliver
European Journal of MarketingThe value concept and relationship marketing
2,172 Citations1996Annika Ravald, Christian Grönroos
Marketing LettersMeasuring the hedonic and utilitarian sources of consumer attitudes
2,152 Citations1991Rajeev Batra, Olli T. Ahtola
Journal of RetailingExperiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.
2,112 Citations2001Charla Mathwick, Naresh K. Malhotra +1 more
Journal of Service ResearchCustomer Satisfaction and Word of Mouth
2,104 Citations1998Eugene W. Anderson
Psychology and MarketingCustomer perceived value, satisfaction, and loyalty: The role of switching costs
2,022 Citations2004Zhilin Yang, Robin T. Peterson
Decision Support SystemsValue-based Adoption of Mobile Internet: An empirical investigation
2,019 Citations2005Hee‐Woong Kim, Hock Chuan Chan +1 more
The findings demonstrate that consumers' perception of the value of M-Internet is a principal determinant of adoption intention, and the other beliefs are mediated through perceived value.
Journal of the American Society for Information Science and TechnologyTwitter power: Tweets as electronic word of mouth
1,644 Citations2009Bernard J. Jansen, Mimi Zhang +2 more
Computers in Human BehaviorWhy people use social networking sites: An empirical study integrating network externalities and motivation theory
1,597 Citations2011Kuan‐Yu Lin, Hsi‐Peng Lu
It is shown that enjoyment is the most influential factor in people's continued use of SNS, followed by number of peers, and usefulness, and the findings suggest that gender difference also produces different influences.
Medical Entomology and ZoologyConsumer Value: A Framework for Analysis and Research
1,539 Citations1999Morris B. Holbrook
Computers in Human BehaviorThe relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services
1,406 Citations2009Ying‐Feng Kuo, Chi-Ming Wu +1 more
The proposed model is proven with the effectiveness in explaining the relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile added-value services.
MIS QuarterlyA Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges1
1,383 Citations2001Viswanath Venkatesh, Susan A. Brown
The results of a nation-wide, two-wave, longitudinal investigation of the factors driving personal computer (PC) adoption in American homes revealed that the decisions driving adoption and non-adoption were significantly different.
Journal of the Academy of Marketing ScienceIntentions to Use Mobile Services: Antecedents and Cross-Service Comparisons
1,287 Citations2005Herbjørn Nysveen
The results from empirical studies of four mobile services show strong support for the effects of motivational influences, attitudinal influences, normative pressure, and perceived control on consumers’ intentions to use mobile services.
International Journal of Human-Computer StudiesThe effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance
1,276 Citations2006James Y.L. Thong, Se‐Joon Hong +1 more
The expanded ECM, incorporating the post-adoption beliefs of perceived usefulness, perceived enjoyment and perceived ease of use, was empirically validated with data collected from an on-line survey of 811 existing users of mobile Internet services and showed good explanatory power.
International Journal of Information ManagementUnderstanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China
1,093 Citations2009Zhaohua Deng, Yaobin Lu +2 more
Journal of Business ResearchHedonic and utilitarian shopping value: Investigating differential effects on retail outcomes
944 Citations2006Michael A. Jones, Kristy E. Reynolds +1 more
Journalism & Mass Communication QuarterlyMore Than Just Talk on the Move: Uses and Gratifications of the Cellular Phone
874 Citations2000Louis Leung, Ran Wei
Psychology and MarketingStore environment and consumer purchase behavior: Mediating role of consumer emotions
833 Citations1997Elaine Sherman, Anil Mathur +1 more
Information Systems ResearchUnderstanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services
668 Citations2006Se‐Joon Hong, Kar Yan Tam
The findings show that the determinants of multipurpose information appliance adoption decisions are not only different from those in the workplace, but are also dependent on the nature of the target technology and its usage context.
Managing Service QualityLinking perceived value and loyalty in location‐based mobile services
658 Citations2005Minna Pura
Findings show that commitment can be enhanced through building emotional value and conditional value by focusing on offering fun service experiences in the right context, and the context, in which the service is used, followed closely by commitment and to some extent monetary value.
Journal of Interactive MarketingDeterminants of adoption of third generation mobile multimedia services
587 Citations2004Margherita Pagani
The results show that perceived usefulness, ease of use, price, and speed of use are the most important determinants of adoption of multimedia mobile services, in that order.
Journal of Computer Information SystemsUsing Social Network Sites: The Effects of Playfulness, Critical Mass and Trust in a Hedonic Context
569 Citations2009Deb Sledgianowski, Songpol Kulviwat
The Social Network Site Adoption model is introduced to examine the effect of perceptions of normative pressure, playfulness, critical mass, trust, usefulness, and ease of use on usage intention and actual usage of these sites.
Journal of Services MarketingModeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea
552 Citations2005Barry J. Babin, Yong‐Ki Lee +2 more
Journal of Consumer PsychologyThe Influence of Goal-Directed and Experiential Activities on Online Flow Experiences
529 Citations2003Thomas P. Novak, Donna L. Hoffman +1 more
Investigating whether flow occurs during both experiential and goal-directedactivities, if experiential and goal-directedflow states differ in terms of underlyingconstructs, and what the key characteristics are—based on prior theory—that define “types” of flow experiences reported on the Web are argued.
Information & ManagementUser acceptance of hedonic digital artifacts: A theory of consumption values perspective
527 Citations2009Ofir Turel, Alexander Serenko +1 more
The overall value of hedonic digital artifacts is a third-order composite assessment, which successfully predicted behavioral usage and positive word-of-mouth intentions.
International Journal of Hospitality ManagementPerceived values, satisfaction, and behavioral intentions: The role of familiarity in Korean restaurants
487 Citations2009Jooyeon Ha, SooCheong Jang
Information & ManagementUser acceptance of wireless short messaging services: Deconstructing perceived value
439 Citations2006Ofir Turel, Alexander Serenko +1 more
A broadened conceptualization of technology adoption is discussed in which value tradeoffs are critical drivers in the adoption decision, and perceived value would be a key multidimensional determinant of behavioral intentions.
Journal of Business ResearchThe nature of satisfaction: An updated examination and analysis
396 Citations1998Barry J. Babin, Mitch Griffin
Psychology and MarketingComparing the perceived value of information and entertainment mobile services
367 Citations2008Minna Pihlström, Gregory J. Brush
Differences between information and entertainment mobile content service users in how their value perceptions influence intentions to repurchase, intentions to spread positive word of mouth, and willingness to pay a price premium are examined.
Industrial Management & Data SystemsThe effect of flow experience on mobile SNS users' loyalty
291 Citations2010Tao Zhou, Hongxiu Li +1 more
The effect of flow experience on mobile SNS users' loyalty to be significant and both information quality and system quality significantly affect users' trust and flow experiences, which further determine their loyalty.
Information & ManagementThe influence of extro/introversion on the intention to pay for social networking sites
286 Citations2010Hsi‐Peng Lu, Kuo‐Lun Hsiao
It is indicated that perceived value significantly influenced the intention to pay SNS subscription fees while satisfaction did not, and extroverts thought more highly of the social value of the SNS, while introverts placed more importance on its emotional and price value.
Information Systems JournalExtending technology usage models to interactive hedonic technologies: a theoretical model and empirical test
269 Citations2010Chieh‐Peng Lin, Anol Bhattacherjee
An initial model for usage of interactive hedonic systems is proposed, replacing perceived usefulness and perceived ease of use with perceived enjoyment and social image as the core cognitive drivers of usage, and further linking these beliefs to different technological attributes.
Personal and Ubiquitous ComputingAn empirical investigation of mobile ticketing service adoption in public transportation
225 Citations2006Niina Mallat, Matti Rossi +2 more
It is suggested that contextual and mobile service-specific features are important determinants of mobile service adoption and should thus be integrated into the traditional adoption models.
Journal of RetailingShopping values of russian consumers: the impact of habituation in a developing economy
224 Citations2000Mitch Griffin, Barry J. Babin +1 more
Location-Based Social Networks: Users
179 Citations2011Yu Zheng
The meaning of location-based social network (LBSN) is introduced and the research philosophy behind LBSNs is discussed from the perspective of users and locations and two fundamental research points concerned with understanding users in terms of their locations are explored.
IEEE Transactions on Engineering ManagementFeeling the Sense of Community in Social Networking Usage
139 Citations2009Zhongju Zhang
A theoretical model combining key constructs from the SOC framework and the information systems usage/success models to evaluate social networking usage indicates that while user satisfaction is still the most salient determinant for system usage, SOC also plays a significant role in the user's online social interaction process.
British Journal of Political ScienceThe Effects of Social Class Identification on Participatory Orientations Towards Government
68 Citations2004Katherine Cramer Walsh, M. Kent Jennings +1 more
International Journal of Mobile CommunicationsDeconstructing mobile commerce service with continuance intention
54 Citations2007Yi Min Lin, Dong Her Shih
Results showed: consumers might not use the m-commerce service in the future without being totally satisfied with the system and their customer values, and mobile technology trusting expectations were very important in the continued m- commerce service usage behaviour.
Online Information ReviewWhy internet users are willing to pay for social networking services
51 Citations2011Kuo‐Lun Hsiao
The results indicated that perceived value and service degradation barriers are the main factors which directly influence the intention to pay.
International Journal of Mobile CommunicationsExamining the determinants of Mobile Internet service continuance: a customer relationship development perspective
46 Citations2010Ernest Hung Yu Ng, Kee Young Kwahk
Examination of four factors that span the divide between the development of dedication- and constraint-based customer relationships based on Status Quo Bias theory show that satisfaction, perceived value and familiarity, but not switching costs, significantly influence continuance intention.
Journal of Medical SystemsAnalysis of the Multi-Item Dimensionality of Patients’ Perceived Value in Hospital Services
30 Citations2010Abdülkadir Teke, Ekrem Cengiz +4 more
The results indicated that perceived value was a multidimensional construct that affects the whole process of service purchasing and if the hospitals managers give importance to the sub-dimensions of the patient value inclined to their own hospitals and they regularly examine the situation of these dimensions, they can move one step ahead in achieving patient satisfaction and loyalty.
