CONTEXTUAL ANALYSIS OF PERFORMANCE IMPACTS OF OUTCOME-BASED INCENTIVE COMPENSATION.
Academy of Management JournalPublished 1 August 1996
Rajiv D. Banker, Seojeong Lee, Gordon Potter, Dhinu Srinivasan
Citations265
SJR quartileQ1
SJR score10.53
SNIP3.95
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
This study investigated how contingency factors such as competitive intensity, customer profile, and behavior-based control influenced the effectiveness of an outcome-based incentive plan supportin...
Keywords
PsychologyDecision SciencesBusiness, Management and Accounting
EconometricaA Heteroskedasticity-Consistent Covariance Matrix Estimator and a Direct Test for Heteroskedasticity
26,139 Citations1980Halbert White
Administrative Science QuarterlyHandbook of Industrial and Organizational Psychology.
12,139 Citations1977Tove Helland Hammer, John F. Anderson +7 more
Academy of Management ReviewAgency Theory: An Assessment and Review
9,379 Citations1989Kathleen M. Eisenhardt
Journal of MarketingMarket Orientation: The Construct, Research Propositions, and Managerial Implications
7,366 Citations1990Ajay K. Kohli, Bernard J. Jaworski
Journal of MarketingA National Customer Satisfaction Barometer: The Swedish Experience
4,725 Citations1992Claes Fornell
Marketing ScienceThe Antecedents and Consequences of Customer Satisfaction for Firms
4,594 Citations1993Eugene W. Anderson, Mary W. Sullivan
Journal of MarketingCustomer Satisfaction, Market Share, and Profitability: Findings from Sweden
4,574 Citations1994Eugene W. Anderson, Claes Fornell +1 more
Choice Reviews OnlineDelivering quality service: balancing customer perceptions and expectations
3,903 Citations1990
Management ScienceA Conceptual Framework for the Design of Organizational Control Mechanisms
3,657 Citations1979William G. Ouchi
Journal of MarketingCustomer Switching Behavior in Service Industries: An Exploratory Study
2,438 Citations1995Susan M. Keaveney
Journal of MarketingDoes Competitive Environment Moderate the Market Orientation-Performance Relationship?
2,287 Citations1994Stanley F. Slater, John C. Narver
Management ScienceControl: Organizational and Economic Approaches
2,021 Citations1985Kathleen M. Eisenhardt
The findings are that task programmability is strongly related to the choice of compensation package and the amount of behavioral measurement, the cost of measuring outcomes, and the uncertainty of the business also affect compensation.
The FASEB JournalPrinciples of Scientific Management
1,598 Citations1993Walter F. Bodmer
Sir Walter Bodmer shares his perspective regarding the principles of successful scientific management from his experience in leading the Imperial Cancer Research Fund (ICRF) as well as his being in the forefront of science.
Academy of Management JournalAGENCY- AND INSTITUTIONAL-THEORY EXPLANATIONS: THE CASE OF RETAIL SALES COMPENSATION.
836 Citations1988Kathleen M. Eisenhardt
Academy of Management JournalCONTROL THEORY IN STRATEGIC HUMAN RESOURCE MANAGEMENT: THE MEDIATING EFFECT OF ADMINISTRATIVE INFORMATION.
671 Citations1992S. A. Snell
Journal of MarketingEffectiveness in Sales Interactions: A Contingency Framework
648 Citations1981Barton A. Weitz
Journal of Business ResearchMeasuring the performance of industrial salespersons
643 Citations1982Douglas N. Behrman, William D. Perreault
Academy of Management JournalSTRATEGY, CONTROL SYSTEMS, AND RESOURCE SHARING: EFFECTS ON BUSINESS-UNIT PERFORMANCE.
633 Citations1990Vijay Govindarajan, Julie Fisher
Munich Personal RePEc Archive (Ludwig Maximilian University of Munich)The Concept of Fit in Contingency Theory.
599 Citations1984Andrew H. Van de Ven, Robert Drazin
Journal of Accounting and EconomicsOn cross-sectional analysis in accounting research
563 Citations1987Andrew Christie
PubMedThe service-driven service company.
446 Citations1991L A Schlesinger, James L. Heskett
Service companies like Taco Bell, Dayton Hudson, and ServiceMaster are reversing the cycle of failure by putting workers with customer contact first and designing the business system around them, developing a model that replaces the logic of industrialization with a new service-driven logic.
eCommons (Cornell University)Employee Compensation: Research and Practice
364 Citations1992Barry Gerhart, George T. Milkovich
Marketing ScienceCustomer Satisfaction Incentives
353 Citations1994John R. Hauser, Duncan Simester +1 more
PubMedServices under siege--the restructuring imperative.
350 Citations1991Stephen S. Roach
The service sector is vulnerable as the race for market share intensifies and new players shift the terms of competition, and services must respond to the new competitive environment by balancing financial discipline with a comprehensive and immediate reexamination of strategy.
Journal of EconometricsEstimating the autocorrelated error model with trended data
222 Citations1980Rolla Edward Park, Bridger M. Mitchell
Journal of Accounting and EconomicsA field study of the impact of a performance-based incentive plan
167 Citations1996Rajiv D. Banker, Seok‐Young Lee +1 more
Industrial and Labor Relations ReviewContingent Pay and Managerial Performance
158 Citations1990Lawrence M. Kahn, Peter D. Sherer
Business HorizonsValue-based strategies for industrial products
150 Citations1981John L. Forbis, Nitin T. Mehta
Academy of Management JournalEffects of Monitoring and Tradition on Compensation Arrangements: An Experiment with Principal-Agent Dyads
114 Citations1990Edward J. Conlon, Judi McLean Parks
Industrial and Labor Relations ReviewThe Effects of Improshare on Productivity
112 Citations1992Roger T. Kaufman
eCommons (Cornell University)Employee Compensation: Theory, Practice, and Evidence
99 Citations1995Barry Gerhart, Harvey B. Minkoff +1 more
Journal of the American Statistical AssociationEstimation of Seemingly Unrelated Regressions with Autoregressive Disturbances
92 Citations1970Jan Kmenta, Roy F. Gilbert
Industrial and Labor Relations ReviewThe Impact of Union-Management Cooperation on Productivity and Employment
77 Citations1983Michael Schuster
Organizational Behavior and Human Decision ProcessesIncentive payment and nonmanagerial productivity: An interrupted time series analysis of magnitude and trend
67 Citations1988John A. Wagner, Paul A. Rubin +1 more
California Management ReviewEnfranchisement of Service Workers
40 Citations1991Leonard A. Schlesinger, James L. Heskett
Journal of EconometricsOn the relative efficiency of estimators which include the initial observations in the estimation of seemingly unrelated regressions with first-order autoregressive disturbances
34 Citations1983Howard E. Doran, William E. Griffiths
