Benchmarking in tourism and hospitality industries: the selection of benchmarking partners
CABI Publishing eBooksPublished 1 January 2002
Citations82
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
A general review of benchmarking benchmarking in the hotel industry measuring business performance a mixture regression model data envelopment analysis evolutionary data envelopment analysis (EDEA).
Keywords
Decision SciencesEconomics, Econometrics and FinanceBusiness, Management and Accounting
Journal of the Royal Statistical Society Series B (Statistical Methodology)Maximum Likelihood from Incomplete Data Via the <i>EM</i> Algorithm
49,657 Citations1977A. P. Dempster, N. M. Laird +1 more
Choice Reviews OnlineGenetic algorithms in search, optimization, and machine learning
49,278 Citations1989
This book brings together the computer techniques, mathematical tools, and research results that will enable both students and practitioners to apply genetic algorithms to problems in many fields.
The MIT Press eBooksAdaptation in Natural and Artificial Systems
35,568 Citations1992John H. Holland
Initially applying his concepts to simply defined artificial systems with limited numbers of parameters, Holland goes on to explore their use in the study of a wide range of complex, naturally occuring processes, concentrating on systems having multiple factors that interact in nonlinear ways.
European Journal of Operational ResearchMeasuring the efficiency of decision making units
28,688 Citations1978A. Charnes, W. W. Cooper +1 more
A nonlinear (nonconvex) programming model provides a new definition of efficiency for use in evaluating activities of not-for-profit entities participating in public programs and methods for objectively determining weights by reference to the observational data for the multiple outputs and multiple inputs that characterize such programs.
Springer series in statisticsInformation Theory and an Extension of the Maximum Likelihood Principle
17,886 Citations1998H. Akaike
Competitive Strategy: Techniques for Analyzing Industries and Competitors
16,836 Citations1980Michael E. Porter
Management ScienceSome Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis
16,569 Citations1984Rajiv D. Banker, A. Charnes +1 more
Competitive Advantage: Creating and Sustaining Superior Performance
14,813 Citations1985Michael E. Porter
Medical Entomology and ZoologyGenetic Programming: On the Programming of Computers by Means of Natural Selection
13,257 Citations1992John R. Koza
This book discusses the evolution of architecture, primitive functions, terminals, sufficiency, and closure, and the role of representation and the lens effect in genetic programming.
Artificial intelligenceGenetic Algorithms + Data Structures = Evolution Programs
11,598 Citations1992Zbigniew Michalewicz
The MIT Press eBooksAn Introduction to Genetic Algorithms
11,203 Citations1996Melanie Mitchell
An Introduction to Genetic Algorithms focuses in depth on a small set of important and interesting topics -- particularly in machine learning, scientific modeling, and artificial life -- and reviews a broad span of research, including the work of Mitchell and her colleagues.
Journal of EconometricsFormulation and estimation of stochastic frontier production function models
10,109 Citations1977Dennis J. Aigner, C. A. Knox Lovell +1 more
Handbook of Genetic Algorithms
7,308 Citations1991Lawrence Davis
Academy of Management ReviewA Theory of Goal Setting and Task PerformanceA Theory of Goal Setting and Task Performance, by LockeEdwin A. and LathamGary P.. Englewood Cliffs, NJ: Prentice-Hall, 1990.
4,182 Citations1991Henry L. Tosi
Management ScienceA Procedure for Ranking Efficient Units in Data Envelopment Analysis
3,673 Citations1993Per Kragh Andersen, Niels Christian Petersen
Journal of the American Statistical AssociationStatistical Analysis of Finite Mixture Distributions.
2,940 Citations1987Bruce G. Lindsay, D. M. Titterington +2 more
Journal of the American Statistical AssociationMaximum Likelihood Approaches to Variance Component Estimation and to Related Problems
2,447 Citations1977David A. Harville
Journal of MarketingAssessing Advantage: A Framework for Diagnosing Competitive Superiority
2,376 Citations1988George S. Day, Robin Wensley
Elsevier eBooksPutting the Balanced Scorecard to Work
2,186 Citations1998Robert S. Kaplan, D. P. Norton
Journal of EconometricsRecent developments in DEA
1,924 Citations1990Lawrence M. Seiford, Robert Thrall
The effect of model orientation on the efficient frontier and the effect of convexity requirements on returns to scale are examined.
Market Segmentation: Conceptual and Methodological Foundations
1,898 Citations1997Michel Wedel, Wagner A. Kamakura
Applied market segmentation: general observable bases - geo-demographics general unobservable bases - values and lifestyles - conjoint analysis conclusions and directions for future research.
Journal of Banking & FinanceZETATM analysis A new model to identify bankruptcy risk of corporations
1,818 Citations1977Edward I. Altman, R. G. Haldeman +1 more
Genetic programming - An Introduction: On the Automatic Evolution of Computer Programs and Its Applications
1,689 Citations1998Wolfgang Banzhaf, Frank D. Francone +2 more
This book presents a meta-modelling framework for genetic programming that automates the very labor-intensive and therefore time-heavy and expensive process of designing and implementing genetic algorithms.
How to Solve It: Modern Heuristics
1,633 Citations2004Zbigniew Michalewicz, David B. Fogel
This book discusses computational experiments with heuristic methods for solving practical problems and basic concepts of probability and Statistics, as well as an Evolutionary approach to decision-making.
Encyclopedia of Statistics in Behavioral ScienceFinite Mixture Distributions
1,287 Citations2005Barry J. Everitt
Journal of Marketing ResearchA Probabilistic Choice Model for Market Segmentation and Elasticity Structure
1,254 Citations1989Wagner A. Kamakura, Gary J. Russell
Operations ResearchEfficiency Analysis for Exogenously Fixed Inputs and Outputs
1,244 Citations1986Rajiv D. Banker, Richard C. Morey
This work evaluates the relative technical and scale efficiencies of decision making units DMUs when some of the inputs or outputs are exogenously fixed and beyond the discretionary control of DMU managers through mathematical programming formulations.
Journal of Economic TheoryMeasuring the technical efficiency of production
1,163 Citations1978Rolf Färe, C. A. Knox Lovell
The purpose of this paper is to specify a set of properties such an efficiency measure should satisfy, to show that the widely used measure proposed by Farrell does not satisfy them, and to introduce a new measure that does satisfy these properties.
Journal of EconometricsProduction frontiers with cross-sectional and time-series variation in efficiency levels
1,160 Citations1990Christopher Cornwell, Peter Schmidt +1 more
Journal of the ACMOutline for a Logical Theory of Adaptive Systems
1,088 Citations1962John H. Holland
The purpose of this paper is to outline a theory of automata appropriate to the properties, requirements and questions of adaptation and to formulate some of the key hypotheses and problems from relevant parts of biology, particularly the areas concerned with molecular control and neurophysiology.
Financial statement analysis
1,038 Citations2007
Journal of EconometricsMeasuring cost efficiency in banking
1,036 Citations1990Gary D. Ferrier, C. A. Knox Lovell
European Journal of Operational ResearchEstimating most productive scale size using data envelopment analysis
1,011 Citations1984Rajiv D. Banker
Journal of Banking & FinanceThe efficiency of financial institutions: A review and preview of research past, present and future
965 Citations1993Allen N. Berger, William C. Hunter +1 more
Journal of EconometricsA survey of frontier production functions and of their relationship to efficiency measurement
938 Citations1980Finn R. Førsund, C. A. Knox Lovell +1 more
Management ScienceMaximum Likelihood, Consistency and Data Envelopment Analysis: A Statistical Foundation
913 Citations1993Rajiv D. Banker
A neural network model for bankruptcy prediction
847 Citations1990Marcus D. Odom, Ramesh Sharda
A comparison of the predictive abilities of both the neural network and the discriminant analysis method for bankruptcy prediction shows that neural networks might be applicable to this problem.
Journal of EconometricsProduction frontiers, panel data, and time-varying technical inefficiency
794 Citations1990Subal C. Kumbhakar
Medical Entomology and ZoologyPerformance Measurement in Service Businesses
781 Citations1992T. J. Brignall, Louise Fitzgerald +2 more
BiometrikaMultilevel mixed linear model analysis using iterative generalized least squares
777 Citations1986Harvey Goldstein
On the use of non-stationary penalty functions to solve nonlinear constrained optimization problems with GA's
750 Citations2002Jeffrey A. Joines, Christopher R. Houck
This paper discusses the use of non-stationary penalty functions to solve general nonlinear programming problems (NP) using real-valued GAs and the effectiveness of these methods is reported.
European Journal of Operational ResearchEstimation of returns to scale using data envelopment analysis
730 Citations1992Rajiv D. Banker, Robert Thrall
Decision Support SystemsBankruptcy prediction using neural networks
721 Citations1994Rick L. Wilson, Ramesh Sharda
The study indicates that neural networks perform significantly better than discriminant analysis at predicting firm bankruptcies, and implications for the accounting professional, neural networks researcher and decision support system builders are highlighted.
Journal of EconometricsThe role of multiplier bounds in efficiency analysis with application to Kansas farming
712 Citations1990Russell G. Thompson, Larry N. Langemeier +3 more
In this paper, the AR concept is defined for efficiency analysis of the linear production possibility set and applied here to 83 farms, using only the special case of AR consisting of separate linear homogeneous restrictions on the input and output multipliers.
INFORMS Journal on Applied AnalyticsComparative Site Evaluations for Locating a High-Energy Physics Lab in Texas
676 Citations1986Russell G. Thompson, F.D. Singleton +2 more
BiometrikaMaximum-likelihood estimation for the mixed analysis of variance model
579 Citations1967H. O. Hartley, J. N. K. Rao
A procedure is developed for the maximum-likelihood estimation of the unknown constants and variances included in the general mixed analysis of variance model, involving fixed and random factors and interactions, and applies to all cases where the design matrices satisfy certain conditions.
Journal of Marketing ManagementMeasures of international competitiveness: A critical survey∗ †
572 Citations1988Peter J. Buckley, Christopher Pass +1 more
Journal of the Royal Statistical Society Series C (Applied Statistics)Evolutionary Operation: A Method for Increasing Industrial Productivity
570 Citations1957George E. P. Box
The basic philosophy is introduced that industrial processes should be run so as to generate not only product, but also information on how the product can be improved.
Journal of the Operational Research SocietyIntertemporal Production Frontiers: With Dynamic DEA.
566 Citations1997P. C. Smith, Rolf Färe +1 more
Long Range PlanningAn introduction to management science: Quantitative approaches to decision making
560 Citations1995
The new edition now prepares readers for success with the latest developments in Microsoft Office Excel 2010, including data sets, applications and screen visuals throughout that reflect Excel 2010.
European Journal of Operational ResearchEstimating and bootstrapping Malmquist indices
519 Citations1999Léopold Simar, Paul W. Wilson
A consistent bootstrap estimation procedure for obtaining confidence intervals for Malmquist indices of productivity and their decompositions and in terms of input-oriented indices is developed.
Annals of Operations ResearchPreface to topics in data envelopment analysis
518 Citations1984A. Charnes, W. W. Cooper
This paper serves as an introduction to a series of three papers which are directed to different aspects of DEA (Data Envelopment Analysis) as follows: uses and extensions of window analyses' to study DEA efficiency measures with an illustrative applications to maintenance activities for U.S. Air Force fighter wings.
Journal of ClassificationA maximum likelihood methodology for clusterwise linear regression
517 Citations1988Wayne S. DeSarbo, William L. Cron
Journal of Political EconomyUsing a Probabilistic Frontier Production Function to Measure Technical Efficiency
510 Citations1971C. P. Timmer
International Journal of Hospitality ManagementMeasuring tourist destination competitiveness: conceptual considerations and empirical findings
508 Citations1999Metin Kozak, Mike Rimmington
international conference on Genetic algorithmsAn Experimental Comparison of Binary and Floating Point Representations in Genetic Algorithms.
448 Citations1991Cezary Z. Janikow, Zbigniew Michalewicz
Economics LettersA note on the Malmquist productivity index
447 Citations1995Emili Grifell‐Tatjé, C. A. Knox Lovell
The Benchmarking Book
441 Citations1992Michael J. Spendolini
Journal of the Operational Research SocietyData Envelopment Analysis: The Assessment of Performance
439 Citations1992Gautam Appa, Michael Norman +1 more
A powerful, analytical technique for evaluating the performance of comparable organizational units in the private or public sector, combined with a practical guide for solving real problems encountered by public and private organizations.
Measure Up!: Yardsticks for Continuous Improvement
433 Citations1991Richard Lynch, Kelvin F. Cross
Computers & Mathematics with ApplicationsA fuzzy systems approach in data envelopment analysis
368 Citations1992Jati K. Sengupta
Three types of fuzzy statics are employed here e.g., fuzzy mathematical programme, fuzzy regression and fuzzy entropy, to illustrate the types of decisions and solutions that are achievable, when the data are vague and prior information is inexact and imprecise.
European Journal of Operational ResearchA unified framework for the selection of a Flexible Manufacturing System
351 Citations1995Jen S. Shang, Toshiyuki Sueyoshi
This study finally identifies the most efficient FMS system by applying weight flexibility restriction and cross efficiency methods to rectify the difficulty.
Journal of the Operational Research SocietyThe Application of Data Envelopment Analysis in Conjunction with Financial Ratios for Bank Performance Evaluation
335 Citations1996Quey-Jen Yeh
European Journal of Operational ResearchA multiple criteria approach to data envelopment analysis
326 Citations1999Xiao-Bai Li, Gary R. Reeves
A Multiple Criteria Data Envelopment Analysis model is presented which can be used to improve discriminating power of DEA methods and also effectively yield more reasonable input and output weights without a priori information about the weights.
Journal of ClassificationA mixture likelihood approach for generalized linear models
302 Citations1995Michel Wedel, Wayne S. DeSarbo
This work generalizes the McCullagh and Nelder approach to a latent class framework and demonstrates how this approach handles many of the existing latent class regression procedures as special cases, as well as a host of other parametric specifications in the exponential family heretofore not mentioned in the latent class literature.
OmegaEvaluating the administrative efficiency of courts
300 Citations1982Arie Y. Lewin, Richard C. Morey +1 more
Management ScienceOperations, Quality, and Profitability in the Provision of Banking Services
298 Citations1999Andreas C. Soteriou, Stavros A. Zenios
Operations Research LettersA multi-stage methodology for the solution of orientated DEA models
294 Citations1998Tim Coelli
A multi-stage DEA methodology which involves a sequence of radial LPs is proposed and it is observed that this new approach will identify more representative efficient points and that it is also invariant to units of measurement.
Management ScienceInducing Rules for Expert System Development: An Example Using Default and Bankruptcy Data
292 Citations1988William F. Messier, James V. Hansen
The results of experiments designed to assess the effectiveness of an inductive algorithm in discovering predictive knowledge structures in financial data show that for all cases tested, the inductively produced knowledge structures perform better than the competing models.
European Journal of Operational ResearchOn the measurement of technical efficiency in the public sector
291 Citations1996John Ruggiero
Evidence is provided that the existing Data Envelopment Analysis model will overestimate the level of technical inefficiency and that the modified model developed in this paper does a better job controlling for exogenous factors.
Strategic Benchmarking: How to Rate Your Company's Performance against the World's Best
286 Citations1993Gregory H. Watson
Management ScienceUsing Rank Statistics for Determining Programmatic Efficiency Differences in Data Envelopment Analysis
284 Citations1996Patrick L. Brockett, Boaz Golany
Transport PolicyMeasuring airport quality from the airlines’ viewpoint: an application of data envelopment analysis
283 Citations2001Nicole Adler, Joseph Berechman
Journal of Consumer ResearchVisual Attention to Advertising: A Segment‐Level Analysis
279 Citations1997Edward Rosbergen, Rik Pieters +1 more
Choice Reviews OnlineBenchmarking for best practices: winning through innovative adaptation
274 Citations1995
Journal of Air Transport ManagementAn application of DEA to measure the efficiency of Spanish airports prior to privatization
265 Citations2001Juan Carlos Martı́n, Concepción Román
Data envelopment analysis is applied to analyze the technical efficiency and performance of each individual Spanish airport to extract some policy considerations before the process of privatization of the Spanish airport system.
International Journal of Hospitality ManagementMeasuring efficiency in the hotel industry: A stochastic frontier approach
264 Citations1999Randy I. Anderson, Mary Fish +2 more
Journal of Accounting and EconomicsMethodological issues in the use of financial ratios
261 Citations1979Baruch Lev, Shyam Sunder
Decision Support SystemsHybrid neural network models for bankruptcy predictions
253 Citations1996Kun Chang Lee, Ingoo Han +1 more
Empirical results using Korean bankruptcy data show that hybrid neural network model models are very promising neural network models for bankruptcy prediction in terms of predictive accuracy and adaptability.
European Journal of Operational ResearchPublic sector efficiency measurement applications of data envelopment analysis
251 Citations1993
European Journal of Operational ResearchAn inverse DEA model for inputs/outputs estimate
237 Citations2000Quanling Wei, Jianzhong Zhang +1 more
The problem is transformed into a multi-objective programming problem to solve, though in some special cases it can be answered by solving just one single-object LP problem.
European Journal of Operational ResearchNon-discretionary inputs in data envelopment analysis
236 Citations1998John Ruggiero
The results show that the new approach improves existing models and performs relatively well, and a new approach is developed that overcomes existing weaknesses.
Journal of Business and Economic StatisticsGenetic Algorithms for Estimation Problems With Multiple Optima, Nondifferentiability, and Other Irregular Features
229 Citations1995Robert E. Dorsey, Walter J. Mayer
The genetic algorithm is examined as a method for solving optimization problems in econometric estimation because it does not restrict either the form or regularity of the objective function, allows a reasonably large parameter space, and does not rely on a point-to-point search.
International Journal of Operations & Production ManagementBenchmarking and operational performance: some empirical results
225 Citations1997Chris Voss, Pär Åhlström +1 more
It is shown that benchmarking may indeed contribute to improved operational performance, first through improving the firm’s understanding of its competitive position and its strengths and weaknesses, and second through providing a systematic process for effecting change.
OmegaAn investigation of returns to scale in data envelopment analysis
221 Citations1999Lawrence M. Seiford, Joe Zhu
Financial Accountability and ManagementAN EXPERIMENT IN THE USE OF DATA ENVELOPMENT ANALYSIS FOR EVALUATING THE EFFICIENCY OF UK UNIVERSITY DEPARTMENTS OF ACCOUNTING
210 Citations1988Cyril Tomkins, Rodney Green
Transport PolicyRelative efficiency of European airports
208 Citations2001Eric Pels, Peter Nijkamp +1 more
International Journal of Contemporary Hospitality ManagementBenchmarking: destination attractiveness and small hospitality business performance
208 Citations1998Metin Kozak, Mike Rimmington
Journal of the Operational Research SocietyA Comparison of Regression Analysis and Data Envelopment Analysis as Alternative Methods for Performance Assessments
207 Citations1993Emmanuel Thanassoulis
It is found that, in general, data envelopment analysis outperforms regression analysis on accuracy of estimates but regression analysis offers greater stability of accuracy.
International Journal of Contemporary Hospitality ManagementRethinking performance measures: assessing progress in UK hotels
204 Citations2001Helen Atkinson, Jackie Brander Brown
OmegaMutual fund performance appraisals: a multi-horizon perspective with endogenous benchmarking
200 Citations1999Matthew R. Morey, Richard C. Morey
Computers & Operations ResearchData envelopment analysis for efficiency measurement in the stochastic case
198 Citations1987Jati K. Sengupta
It is shown that a minimax method of efficiency measurement through chance-constrained programming methods can be suitably applied for the case of chance constraints on the basis of stochastic variations of input and output data.
European Journal of Operational ResearchA Monte Carlo comparison of two production frontier estimation methods: Corrected ordinary least squares and data envelopment analysis
196 Citations1993Rajiv D. Banker, Vandana M. Gadh +1 more
Cornell Hotel and Restaurant Administration QuarterlyEvaluating a hotel GM's performance A case study in benchmarking
196 Citations2003Richard C. Morey
…