login

Online Doctor Reviews: Do They Track Surgeon Volume, a Proxy for Quality of Care?

Journal of Medical Internet ResearchPublished 10 April 2012Open access
Jeffrey Segal, M Sacopulos, Virgil L. Sheets, Irish Thurston, Kendra Brooks, Ryan Puccia
Citations79
SJR quartileQ1
SJR score1.99
SNIP1.96
View PDF

TL;DR

Online review websites provide a rich source of data that may be able to track quality of care, although the effect size is weak and not consistent for all review website metrics.

Abstract

Online review websites provide a rich source of data that may be able to track quality of care, although the effect size is weak and not consistent for all review website metrics.

Keywords

Health ProfessionsEconomics, Econometrics and Finance