The Impact of Organizational Justice on Employees' Pay Satisfaction, Work Attitudes and Performance in Chinese Hotels

Abstract

ABSTRACT The authors have done an empirical study to investigate the relationship between pay fairness and employees' pay satisfaction in ten hotels in China. The results of data analysis indicate that employees' perception of organizational justice (distributive justice, procedural justice, interactional justice, informational justice) and managerial compliance with the labor law are important antecedents of employees' pay satisfaction (satisfaction with pay level, benefit, bonus, pay raise, pay structure and administration), and employees' perception of organizational justice has both direct and indirect impacts on their affective commitment to the hotel, work effort and performance.