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The study of the antecedent factors of organisational commitment for high-tech industries in Taiwan

Total Quality Management & Business ExcellencePublished 1 August 2009
Wen‐Hai Chih, Yu-An Lin
Citations30
SJR quartileQ1
SJR score0.97
SNIP1.65

Abstract

Abstract This research investigates the relationship between leadership style, total quality management and organisational commitment, as well as the strength of their manifest indicator. Based on recent literatures, this research uses structural equation modelling to develop a framework. Using data collected from 376 total quality management participants in high-tech industries, the empirical results indicate a strong and positive relationship between leadership style, total quality management, and organisational commitment. Moreover, the findings suggest that transformational leadership is better than transactional leadership in leadership style. Furthermore, the importance of total quality management implementation followed by continuous improvement, top management role, customer focus and teamwork; and effort commitment is the most factor of organisational commitment. Finally, total quality management mediates the effects of leadership style on organisational commitment. Keywords: leadership styletotal quality managementorganisational commitment Notes

Keywords

Business, Management and Accounting