Managing social capital
Annual Review of Information Science and TechnologyPublished 1 January 2005
Elisabeth Davenport, Herbert Snyder
Citations24
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
Annual Review of Information Science and TechnologyVolume 39, Issue 1 p. 515-550 Theory Managing social capital Elisabeth Davenport, Elisabeth Davenport Napier UniversitySearch for more papers by this authorHerbert W. Snyder, Herbert W. Snyder North Dakota State UniversitySearch for more papers by this author Elisabeth Davenport, Elisabeth Davenport Napier UniversitySearch for more papers by this authorHerbert W. Snyder, Herbert W. Snyder North Dakota State UniversitySearch for more papers by this author First published: 18 October 2006 https://doi.org/10.1002/aris.1440390119Citations: 7Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinked InRedditWechat Citing Literature Volume39, Issue12005Pages 515-550 RelatedInformation
Keywords
Social Sciences
ManSituated Learning: Legitimate Peripheral Participation.
39,763 Citations1994Maurice Bloch, Jean Lave +1 more
Cambridge University Press eBooksCommunities of Practice
21,900 Citations1998Étienne Wenger
Identity in practice, modes of belonging, participation and non-participation, and learning communities: a guide to understanding identity in practice.
Contemporary Sociology A Journal of ReviewsHandbook of Theory and Research for the Sociology of Education.
15,197 Citations1987David O'Shea, John G. Richardson
Journal of MarketingTrust: The Social Virtues and the Creation of Prosperity
10,681 Citations1996Peter A. Schneider, Francis Fukuyama
Social Studies of ScienceInstitutional Ecology, `Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology, 1907-39
10,330 Citations1989Susan Leigh Star, James R. Griesemer
A model of how one group of actors managed this tension between divergent viewpoints was presented, drawing on the work of amateurs, professionals, administrators and others connected to the Museum of Vertebrate Zoology at the University of California, Berkeley, during its early years.
Academy of Management ReviewSocial Capital: Prospects for a New Concept
7,831 Citations2002Paul S. Adler, Seok‐Woo Kwon
Operational Research Quarterly (1970-1977)The Nature of Managerial Work
6,346 Citations1974B. E. Partridge, Henry Mintzberg
ScienceThe Matthew Effect in Science
6,270 Citations1968Robert Κ. Merton
The psychosocial conditions and mechanisms underlying the Matthew effect are examined and a correlation between the redundancy function of multiple discoveries and the focalizing function of eminent men of science is found—a function which is reinforced by the great value these men place upon finding basic problems and by their self-assurance.
PubMedThe Matthew effect in science. The reward and communication systems of science are considered.
4,872 Citations1968Robert Κ. Merton
Administrative Science QuarterlyCollective Mind in Organizations: Heedful Interrelating on Flight Decks
4,292 Citations1993Karl E. Weick, Karlene H. Roberts
The World Bank Research ObserverSocial Capital: Implications for Development Theory, Research, and Policy
4,264 Citations2000Michael Woolcock, Deepa Narayan
Research in Organizational BehaviorThe Network Structure Of Social Capital
4,083 Citations2000Ronald S. Burt
Communications of the ACMRecommender systems
3,685 Citations1997Paul Resnick, Hal R. Varian
This special section includes descriptions of five recommender systems, which provide recommendations as inputs, which the system then aggregates and directs to appropriate recipients, and which combine evaluations with content analysis.
Management DecisionIntellectual capital: an exploratory study that develops measures and models
3,214 Citations1998Nick Bontis
Academy of Management ReviewSocial Capital: Prospects for a New Concept
3,121 Citations2002Paul S. Adler, Seok‐Woo Kwon
Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Brainpower
3,108 Citations1997Leif Edvinsson, Michael S. Malone
This guide establishes the need for identifying hidden assets, develops principles for intellectual accounting, explains the metrics, applies the model with real examples and provides an action plan for managing development and growth of intellectual capital.
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
3,098 Citations1997Karl‐Erik Sveiby
Interactive MarketingThe Tipping Point: How Little Things Can Make a Big Difference
3,066 Citations2004Danny Meadows-Klue
Trust in Organizations: Frontiers of Theory and Research
2,790 Citations1996Roderick M. Kramer, Tom R. Tyler
Contemporary Sociology A Journal of ReviewsSocial Capital: Theory and Research
2,284 Citations2002Michael Lounsbury, Nan Lin +2 more
Journal of Management Information SystemsIs Anybody out There? Antecedents of Trust in Global Virtual Teams
1,887 Citations1998Sirkka L. Järvenpää, Kathleen Knoll +1 more
A research model for explaining trust in global virtual teams is advanced, and strategies that were used by the three highest trust teams, but were used infrequently or not at all by theThree lowest trust teams suggest the presence of "swift" trust.
Social ForcesSocial Structure and Network Analysis.
1,738 Citations1985S. D. Berkowitz, Peter V. Marsden +1 more
American Behavioral ScientistDoes the Internet Increase, Decrease, or Supplement Social Capital?
1,691 Citations2001Barry Wellman, Anabel Quan‐Haase +2 more
Strategic Management JournalConfiguring value for competitive advantage: on chains, shops, and networks
1,528 Citations1998Charles B. Stabell, Øystein D. Fjeldstad
Industrial Management & Data SystemsOnline Communities: Designing Usability, Supporting Sociability
1,385 Citations2000Jenny Preece
Choice Reviews OnlineSix degrees: the science of a connected age
1,376 Citations2003Albert-lászló Barabási, Duncan J. Watts +1 more
Duncan Watts explores the science of networks and its implications, ranging from the Dutch tulipmania of the 17th century to the success of Harry Potter, from the impact of September 11 on Manhattan to the brain of the sea-slug, and from the processes that lead to stockmarket crashes to the structure of the world wide web.
Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life
1,262 Citations2003Albert-Ĺaszló Barabási
The Journal of Applied Behavioral ScienceMeasuring Social Capital in Five Communities
1,210 Citations2000Jenny Onyx, Paul Bullen
European Management JournalDeveloping a model for managing intellectual capital
1,160 Citations1996Leif Edvinsson, Patrick H. Sullivan
The Internet in Everyday Life
1,146 Citations2002Barry Wellman, Caroline Haythornthwaite
This book discusses how belonging in Geographic, Ethnic and Internet Spaces, and the Impact of Computer Networks on Social Capital and Community Involvement in Blacksburg, affects science in Developing Areas.
Annual Review of Information Science and TechnologyScholarly communication and bibliometrics
1,124 Citations2002Christine L. Borgman, Jonathan Furner
The Future of Bibliometrics and its Applications: A Case Study of Agricultural Research Within the European Community Core Journals of the Rapidly Changing Research Front of "Superconductivity" is reviewed.
Annual Review of Information Science and TechnologyLatent semantic analysis
1,106 Citations2004Susan Dumais
Latent semantic analysis (LSA) approximates human understanding of relations between word and passage meanings in a wide variety of ways.
Technology and CultureThe Social Shaping of Technology
1,044 Citations1987Paul K. Hoch, D. N. Mackenzie +1 more
Library & Information Science ResearchSocial network analysis: An approach and technique for the study of information exchange
970 Citations1996Caroline Haythornthwaite
By gaining awareness of existing information exchange routes, information providers can act on information opportunities and make changes to information routes to improve the delivery of information services.
Journal of Computer-Mediated CommunicationCommunication and Trust in Global Virtual Teams
933 Citations2006Sirkka L. Järvenpää, Dorothy E. Leidner
The results suggest that global virtual teams may experience a form of ‘swift’ trust but such trust appears to be very fragile and temporal.
The Information SocietyStrong, Weak, and Latent Ties and the Impact of New Media
732 Citations2002Caroline Haythornthwaite
It is argued that consideration of the strength of ties between communicators can help reconcile disparate results on the impact of new media on social relations.
Cambridge University Press eBooksDesigning for Virtual Communities in the Service of Learning
729 Citations2004Sasha A. Barab, Sasha Barab +17 more
From ambitious vision to partially satisfying reality: an evolving socio-technical design supporting community and collaborative learning in teaching education Sharon Derry, Julia Lee, Jong-Baeg Kim and Jennifer Seymour.
Journal of the American Society for Information ScienceVisualizing science by citation mapping
729 Citations1999Henry Small
Administrative Science QuarterlyThe Collective Construction of Work Group Moods
676 Citations2000Caroline A. Bartel, Richard Saavedra
Journal of the American Society for Information ScienceVisualizing science by citation mapping
577 Citations1999Henry Small
An effort to visualize these data using advanced virtual reality software is described, and the creation of document pathways through the map is seen as a realization of Bush's (1945) associative trails.
Journal of DocumentationInformetric analyses on the world wide web: methodological approaches to ‘webometrics’
573 Citations1997Tomas C. Almind, Peter Ingwersen
The application of informetric methods to the World Wide Web is introduced and it is demonstrated that Denmark would seem to fall seriously behind the other Nordic countries with respect to visibility on the Net and compared to its position in scientific databases.
PubMedBuilding the emotional intelligence of groups.
543 Citations2001Vanessa Urch Druskat, Steven B. Wolff
Citing such companies as IDEO, Hewlett-Packard, and the Hay Group, the authors show that high emotional intelligence is at the heart of effective teams.
Information Communication & SocietySTUDENT DISTRESS IN A WEB-BASED DISTANCE EDUCATION COURSE
505 Citations2000Noriko Hara
This article presents a qualitative case study of a small graduate-level web-based distance education course at a major US university and examines students' distressing experiences due to communication breakdowns and technical difficulties.
Information Systems JournalThe power of gifts: organizing social relationships in open source communities
486 Citations2001Magnus Bergquist, Jan Ljungberg
It is argued that the gift economy is important, not only because it creates openness, but also because it organizes relationships between people in a certain way.
Planning ReviewTacit knowledge the key to the strategic alignment of intellectual capital
470 Citations1996Hubert Saint‐Onge
American Sociological ReviewSocial Structure in a Group of Scientists: A Test of the "Invisible College" Hypothesis
470 Citations1969Diana Crane
Expertise recommender
426 Citations2000David W. McDonald, Mark S. Ackerman
The architecture and implementation of the expertise recommendation system details the work necessary to fit expertise recommendation to a work setting, and begins to tease apart the technical aspects of providing good recommendations from social and collaborative concerns.
International Conference on Software EngineeringToward an understanding of the motivation of open source software developers
417 Citations2003Yunwen Ye, Kouichi Kishida
Social Trust: A Cognitive Approach
387 Citations2001Rino Falcone, Cristiano Castelfranchi
American Behavioral ScientistReconstructing Technologies as Social Practice
370 Citations1999Lucy Suchman, Jeanette Blomberg +2 more
An overview of a research program developed over the past 20 years to explore relations between everyday practices and technology design and use focuses on just how social/material specificities are assembled together to comprise the authors' everyday experience.
Conceptual Frameworks in Information Behavior.
362 Citations2001Karen E. Pettigrew, Raya Fidel +1 more
Trust and Deception in Virtual Societies
318 Citations2001Cristiano Castelfranchi, Yao‐Hua Tan
This work states that trust and Deception are essential for Virtual Societies and proposes a proposal for a modal logical framework for the analysis of Trust in Durable Two Party Relations.
The MIT Press eBooksTracing Genres through Organizations
278 Citations2003Clay Spinuzzi
Clay Spinuzzi examines the everyday improvisations by workers who deal with designed information and shows how understanding this impromptu creation can improve information design and considers how the insights reached in studying genre innovation can guide information design itself.
Human-Computer InteractionBorderline Issues: Social and Material Aspects of Design
267 Citations1994John Seely Brown, Paul Duguid
Journal of the American Society for Information Science and TechnologyA bit more to it: Scholarly Communication Forums as Socio‐Technical Interaction Networks
251 Citations2002Rob Kling, Geoffrey McKim +1 more
STIN models provide a richer understanding of human behavior with online scholarly communications forums and help to further a more complete understanding of the conditions and activities that support the sustainability of these forums within a field than does the Standard Model.
Elsevier eBooksSocial Capital, Intellectual Capital, and the Organizational Advantage
240 Citations2000Janine Nahapiet
Computer supported cooperative workSocial Navigation of Information Space
237 Citations1999Alan Munro, Kristina Höök +1 more
This chapter discusses the role of Wearables in Social Navigation and the Experiential Approach to HCI Design, and a Contrast between Information Navigation and Social Navigation in Virtual Worlds.
Augmenting the organizational memory
230 Citations1994Mark S. Ackerman
Findings from a field study of one such organizational memory system, the Answer Garden, are presented and a set of lessons for next-generation organizational memory systems are drawn.
Journal of the American Society for Information Science and TechnologyDoes citation reflect social structure?: Longitudinal evidence from the “Globenet” interdisciplinary research group
202 Citations2003Howard D. White, Barry Wellman +1 more
Results show cocitation to be a powerful predictor of intercitation in the journal articles, while being an editor or co-author is an important predictor in the book.
The Information SocietyGroup Behavior and Learning in Electronic Forums: A Sociotechnical Approach
202 Citations2003Rob Kling, Christina Courtright
The research reported here shows how the casual use of the term community to characterize groups can actually undermine their transformation into forms of social organization that are justifiably characterized as communities.
ScientometricsPerspective of webometrics
200 Citations2001Lennart Björneborn, Peter Ingwersen
New directions of webometrics are outlined for performing knowledge discovery and issue tracking on the Web, partly based on bibliometric methodologies used in bibliographic and citation databases.
Medical Entomology and ZoologyRebel Code: Linux and the Open Source Revolution
198 Citations2001Glyn Moody
A powerful and engaging tale of innovation versus big business, Rebel Code chronicles the race to create and perfect open-source software, and provides the ideal perch from which to explore the changes that cyberculture has engendered in the authors' society.
Communications of the ACMSocial translucence
187 Citations2002Thomas Erickson, Christine A. Halverson +3 more
Making social cues visible and persistent helps online groups govern their activities and helps them understand each other and act accordingly.
Accounting Auditing & Accountability JournalValuing the future: intellectual capital supplements at Skandia
179 Citations2001Jan Mouritsen, Heine Thorsgaard Larsen +1 more
Business Strategy ReviewIntellectual Capital and the New Wealth of Nations
174 Citations1997Keith Bradley
Annual Review of Information Science and TechnologyOrganizational knowledge and communities of practice
172 Citations2002Elisabeth Davenport, Hazel Hall
Le theme des communautes de pratiques peut etre aligne avec un certain nombre d'etudes en sciences de l'information centrees sur l'ecologie and l'ethologie du lieu of travail.
Accounting Auditing & Accountability JournalSunrise in the knowledge economy
172 Citations2001James Guthrie, Richard Petty +1 more
New Media & SocietyOnline Personal Networks
170 Citations2000Caroline Haythornthwaite
Social network data from four computer-supported distance learning classes are used to build a picture of the size and composition of students' personal online networks and those who communicate more frequently maintain more relations and more socially supportive relations, and report more positively about their desire for future work and social interaction.
Artificial social systems
170 Citations1995Yoram Moses, Moshe Tennenholtz
Information science and knowledge managementKnowledge Sharing in Practice
169 Citations2002Marleen Huysman, Dirk de Wit
Corporate Communications An International JournalSocial capital: reconceptualizing the bottom line
162 Citations2000Vincent Hazleton, William R. Kennan
Journal of the American Society for Information Science and TechnologyVisible, less visible, and invisible work: Patterns of collaboration in 20th century chemistry
159 Citations2003Blaise Cronin, Debora Shaw +1 more
This study chronicles the use of acknowledgments in 20th century chemistry by analyzing and classifying over 2,000 specimens covering a 100-year period to show that acknowledgment has gradually established itself as a constitutive element of academic writing.
Communications of the ACMHow good is good enough?
157 Citations1994W. R. Collins, Keith Miller +2 more
Communications of the ACMIntegrating communication and information through ContactMap
154 Citations2002Bonnie Nardi, Steve Whittaker +4 more
Visualizing personal social networks, the system allows users to model and arrange their own in maps of individual contacts and groups, along with the relationships among them.
Journal of the American Society for Information ScienceInvoked on the Web
145 Citations1998Blaise Cronin, Herbert Snyder +3 more
It is argued that the Web fosters new modalities of scholarly communication and different categories of invocation are identified and analyzed in terms of their potential to inform sociometric and bibliometric analyses of academic interaction.
Annual Review of Information Science and TechnologyInformation and equity
143 Citations2003Leah A. Lievrouw, Sharon E. Farb
Communications of the ACMA semantic approach to visualizing online conversations
137 Citations2002Judith Donath
Visualizing patterns in online conversations give participants a better grasp of their cyber environment and their fellow inhabitants.
The MIT Press eBooksThe Laws of the Web
132 Citations2001Bernardo A. Huberman
One of the foremost researchers in the field, Huberman has established, for example, that the surfing patterns of individuals are describable by a precise law, which can lead to more efficient Web design and use.
Accounting Auditing & Accountability JournalAfter ANT ‐ An illustrative discussion of the implications for qualitative accounting case research
120 Citations2001Alan Lowe
Journal of Planning Education and ResearchDoing Democracy Up-Close: Culture, Power, and Communication in Community Building
115 Citations1998Xavier de Souza Briggs
Communications of the ACMGroup dynamics and ubiquitous computing
113 Citations2002Jonathan Grudin
From "Here and Now" to "Everywhere and Forever," these are the songs that have captured the zeitgeist of the 21st Century in song.
Cambridge University Press eBooksInteraction sequences and anticipatory interactive planning
108 Citations1995Paul Drew
Supporting virtual team collaboration
106 Citations1999Charles Steinfield, Chyng-Yang Jang +1 more
A collaborative system specifically designed to address problems faced by distributed (or virtual) teams and an integrative framework that focuses on facilitation of group members' awareness of group activities, communications and resources is proposed.
ACM Transactions on Computer-Human InteractionEvaluating a scientific collaboratory
103 Citations2003Diane H. Sonnenwald, Mary C. Whitton +1 more
There is positive potential for the development and adoption of scientific collaboratory systems, according to a repeated-measures controlled experiment that compared the outcomes and process of scientific work completed by 20 pairs of participants working face-to-face and remotely.
The Concept of Situation in Information Science.
102 Citations2001Colleen Cool
Palgrave Macmillan UK eBooksExploring Interpersonal Trust in the Entrepreneurial Venture
102 Citations2000Mark Dibben
Sociocognitive perspectives on representation
99 Citations1998Elin K. Jacob, Debora Shaw
This chapter discusses research on the cognitive aspects of formal systems of knowledge representation, particularly in information science, and representation of objects, information or data, and delineates four fundamental research questions.
SUPPORTING COMMUNITY AND BUILDING SOCIAL CAPITAL
95 Citations2002Jenny Preece
Cambridge University Press eBooksBuilding Virtual Communities
93 Citations2002K. Ann Renninger, K. Ann Renninger +22 more
Reconsidering Common Ground
85 Citations2003Timothy Koschmann, Curtis LeBaron
It is found that the notion of common ground represents a confusing metaphor rather than a useful explanatory mechanism, and it is suggested that researchers in the future seek ways of constructing descriptions of joint activity that do not rely on the troublesome notions of grounding and common ground.
The Information SocietyAn Introduction to the Special Issue: Designing for Virtual Communities in the Service of Learning
84 Citations2003Sasha A. Barab
The word “community” is at risk of losing its meaning because there is little appreciation and few criteria for distinguishing between a community of learners and a group of students learning collaboratively.
Lecture notes in computer scienceTrust in distributed artificial intelligence
75 Citations1994Stephen Marsh
A discussion of trust is presented which focuses on multiagent systems, from the point of view of one agent in a system, with the view that trust allows interactions between agents where there may have been no effective interaction possible before trust.
…