Bullying and Harassment at work

Abstract

Abstract Bullying is a complex and multi-causal phenomenon seldom sufficiently explained by one factor alone. A wide range of factors at different explanatory levels may influence why bullying develops and who will be targeted. This article reviews the literature and research findings in this field, which has blossomed during the last ten years. Here, the terms “harassment” and “bullying” are used interchangeably to refer to both these phenomena, namely as the systematic exhibition of aggressive behavior at work directed towards a subordinate, a superior or a co-worker, as well as the perception of being systematically exposed to such mistreatment while at work. The construct of social undermining bears close resemblance to bullying and harassment, involving behavior over time that is intended to hinder someone in their ability to establish and maintain positive interpersonal relationships, as well as damage their work-related success or favorable reputation.