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Traveler's choice: The effects of advertising and prior stay

Cornell Hotel and Restaurant Administration QuarterlyPublished 1 December 1991
Michael Morgan
Citations16

Abstract

One of the challenges faced by hotel-marketing people is creating within their markets an immediate awareness of their brand—that is, they want their properties included in a traveler's “evoked set” of lodging choices. This article examines the evoked sets of frequent business travelers and the relative impact of advertising and prior stay

Keywords

Social SciencesBusiness, Management and Accounting