Issues in training older adults to use computers
Behaviour and Information TechnologyPublished 1 March 1995
Catherine L. Kelley, Neil Charness
Citations221
SJR quartileQ1
SJR score1.10
SNIP1.57
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TL;DR
Research demonstrating age differences in learning to use a computer is reviewed and the effects of attitudes, anxiety, and cognitive abilities on computer use, as well as research on training novices to use computers are explored.
Abstract
Abstract Given the aging of the workforce and the general population, it is important to determine how best to train older adults to use computers. Generally, research has shown that training takes significantly more time for older adults compared with younger learners, and that older adults commit more errors in post-training evaluations. This paper reviews research demonstrating age differences in learning to use a computer. We also explore the effects of attitudes, anxiety, and cognitive abilities on computer use, as well as research on training novices to use computers. Finally, we discuss designing the human-computer interface for the advantage of older users.
Keywords
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