Electronic Trading and Work Transformation in the London Insurance Market
Information Systems ResearchPublished 1 March 1999
Michael Barrett, Geoff Walsham
Citations259
SJR quartileQ1
SJR score4.85
SNIP2.57
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
A conceptual scheme by drawing on and extending Giddens' social theory of transformation that relates changes in modern institutions to shifts in self-identity is developed, illustrating the value of these ideas in making sense of the introduction of an electronic trading system across the London Insurance Market.
Abstract
The integration of information and communications technologies (IT) is playing a key role in transforming the nature of work. The link between IT and transformation is poorly understood, and further theoretical developments are needed to advance our current knowledge of this relationship. In this paper, we develop a conceptual scheme by drawing on and extending Giddens' social theory of transformation that relates changes in modern institutions to shifts in self-identity. We illustrate the value of these ideas in making sense of the introduction of an electronic trading system, LIMNET EPS, across the London Insurance Market. Furthermore, our case analyses suggest some practical implications on electronic trading and work transformation.
Keywords
Social Sciences
Contemporary Sociology A Journal of ReviewsBasics of Qualitative Research: Grounded Theory Procedures and Techniques.
29,422 Citations1992Carolyn Ellis, Anselm Strauss +1 more
American Sociological ReviewThe Social Construction of Reality: A Treatise in the Sociology of Knowledge.
16,589 Citations1967George L. Simpson, Peter L. Berger +1 more
Academy of Management ReviewBuilding Theories from Case Study Research
16,240 Citations1989Kathleen M. Eisenhardt
Modernity and Self-Identity: Self and Society in the Late Modern Age
13,482 Citations2020Anthony Giddens
Organization ScienceThe Duality of Technology: Rethinking the Concept of Technology in Organizations
4,786 Citations1992Wanda J. Orlikowski
The paper suggests that the reformulation of the technology concept and the structurational model of technology allow a deeper and more dialectical understanding of the interaction between technology and organizations.
Journal of American HistoryThe Second Industrial Divide: Possibilities for Prosperity
4,369 Citations1987William H. Becker, Michael J. Piore +1 more
Organization ScienceLongitudinal Field Research on Change: Theory and Practice
4,098 Citations1990Andrew Pettigrew
Organization ScienceCapturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory
3,818 Citations1994Gerardine DeSanctis, Marshall Scott Poole
European Journal of Information SystemsInterpretive case studies in IS research: nature and method
3,738 Citations1995Geoff Walsham
The paper aims to provide a useful reference point for researchers who wish to work in the interpretive tradition, and more generally to encourage careful work on the conceptualisation and execution of case studies in the information systems field.
Post-Capitalist Society
3,592 Citations2012Peter F. Drucker
Information Systems ResearchStudying Information Technology in Organizations: Research Approaches and Assumptions
3,344 Citations1991Wanda J. Orlikowski, Jack J. Baroudi
It is suggested that much can be gained if a plurality of research perspectives is effectively employed to investigate information systems phenomena and that there exist other philosophical assumptions that can inform studies of the relationships between information technology, people, and organizations.
Contemporary Sociology A Journal of ReviewsIn The Age of the Smart Machine: The Future of Work and Power.
3,302 Citations1989Carmen Sirianni, Shoshana Zuboff
Cambridge University Press eBooksTechnology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments
2,141 Citations2007Stephen R. Barley
A theory of how technology might occasion different organizational structures by altering institutionalized roles and patterns of interaction is outlined, showing how identical CT scanners occasioned similar structuring processes in two radiology departments and yet led to divergent forms of organization.
Information Systems ResearchImprovising Organizational Transformation Over Time: A Situated Change Perspective
1,936 Citations1996Wanda J. Orlikowski
A perspective on organizational transformation is outlined which proposes change as endemic to the practice of organizing and hence as enacted through the situated practices of organizational actors as they improvise, innovate, and adjust their work routines over time.
ACM Transactions on Information SystemsTechnological frames
1,717 Citations1994Wanda J. Orlikowski, Debra C. Gash
It is suggested that where the technological frames of key groups in organizations—such as managers, technologists, and users— are significantly different, difficulties and conflict around the development, use, and change of technology may result.
JONA The Journal of Nursing AdministrationReengineering the Corporation
1,584 Citations1994Dominick L. Flarey
MIS QuarterlyCASE Tools as Organizational Change: Investigating Incremental and Radical Changes in Systems Development
1,512 Citations1993Wanda J. Orlikowski
The framework and findings suggest that in order to account for the experiences and outcomes associated with CASE tools, researchers should consider the social context of systems development, the intentions and actions of key players, and the implementation process followed by the organization.
The End of Work: The Decline of the Global Labor Force and the Dawn of the Post-Market Era.
1,046 Citations1995Jérémy Rifkin
FuturesThe corporation of the 1990s: Information technology and organizational transformation
889 Citations1993
Journal of Management StudiesPUTTING GIDDENS INTO ACTION: SOCIAL SYSTEMS AND MANAGERIAL AGENCY
596 Citations1992Richard Whittington
Organization ScienceElectronic Communication and Changing Organizational Forms
577 Citations1995Janet Fulk, Gerardine DeSanctis
The overview of the interplay between communication technology and various dimensions of new organizational forms uncovers possibilities for new avenues of study within the technology-organization relationship and reveals the important contributions made by the articles.
Critical Issues in Information Systems Research
553 Citations1987Richard J. Boland, Rudy Hirschheim
Choice Reviews OnlineComputerization and controversy: value conflicts and social choices
494 Citations1992
Choice Reviews OnlineNew strategies in social research: an introduction and guide
341 Citations1993
This book presents a meta-thesis on the construction of strategy and theory in the context of multi-strategy research, which aims to provide a scaffolding for the development of new strategies.
IFIP advances in information and communication technologyInformation Technology and Changes in Organizational Work
317 Citations1996Wanda J. Orlikowski, Geoff Walsham +2 more
The unit, based on the principles of Patient Focused Care, provides multiskilled teams using a combination of multi-disciplinary documentation and protocols of care to ensure effective communication takes place without the use of interpretative information systems.
Information Systems ResearchTransforming Work Through Information Technology: A Comparative Case Study of Geographic Information Systems in County Government
256 Citations1996Daniel Robey, Sundeep Sahay
A comparative case study was designed to assess the consequences of implementing a particular geographic information system (GIS) in two neighboring county government organizations and reported radically different experiences with, and consequences of, the GIS technology.
Journal of Management StudiesThe Conduct of Management and the Management of Conduct: Contemporary Managerial Discourse and the Constitution of the ‘Competent’ Manager*
253 Citations1996Paul du Gay, Graeme Salaman +1 more
Contemporary Sociology A Journal of ReviewsNowHere: Space, Time and Modernity.
226 Citations1995Magali Sarfatti Larson, Roger Friedland +1 more
The Information SocietyVirtual organization: A vision of management in the information age
220 Citations1994Abbe Mowshowitz
This article is an assessment of virtual organization, a new paradigm of organization and management that is not entirely new—some of its components are recognizably new.
Journal of Management Information SystemsLondon’s Big Bang: A Case Study of Information Technology, Competitive Impact, and Organizational Change<sup>1</sup>
158 Citations1990Eric K. Clemons, Bruce W. Weber
Choice Reviews OnlineRelations of ruling: class and gender in postindustrial societies
77 Citations1994
Accounting Management and Information TechnologiesInformation systems strategy formation and implementation: The case of a central government agency
65 Citations1993Geoff Walsham, Chun Kwong Han
An interpretive case study of the processes of strategy formation and implementation for three computer-based information systems developed by a central government agency in a Third World country and aimed at the monitoring and control of development projects in the country.
Expertise and Innovation: Information Technology Strategies in the Financial Services Sector
59 Citations1995Robin Fincham, Rob Procter +1 more
The purpose is to arrive at an understanding of how firms develop a strategic approach to IT, based on the Scottish part of the industry, a highly cohesive sector in its own right, but one with universal linkages to UK and global finance.
IFIP advances in information and communication technologyThe Emperor’s New Information Economy
36 Citations1996Shoshana Zuboff
The Information SocietyControversies about computerization and the character of white collar worklife
26 Citations1993Rob Kling, Charles E. M. Dunlop
The way that computerization changes white collar work is the subject of significant controversies in the research and professional communities, and debates about upskilling and deskilling, and the role of organizational infrastructure in making computerized systems more usable are examined.
Computers in the workplace (1)
24 Citations1991Graham S. Lowe
The effects of technological change on employment opportunities, job content and work rewards have been widely discussed and the debate has polarized around positive and negative perspectives.
Introduction
10 Citations1991Michael S. Scott Morton