Patient safety culture in primary care: developing a theoretical framework for practical use
BMJ Quality & SafetyPublished 1 August 2007Open access
Susan Kirk, David Parker, Tanya Claridge, Aneez Esmail, Martin Marshall
Citations175
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TL;DR
A framework for making the concept of safety culture meaningful and accessible to managers and frontline staff, and facilitating discussion of ways to improve team/organisational safety culture is developed and tested.
Abstract
The framework moves the agenda on from rhetoric about the importance of safety culture to a way of understanding why and how the shared values of staff working within a healthcare organisation may be operationalised to create a safe environment for patient care.
Keywords
Health Professions
Qualitative data analysis for applied policy research
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