Expanding a Performance Improvement Initiative in Critical Care from Hospital to System
The Joint Commission Journal on Quality ImprovementPublished 1 August 2002
Yosef Dlugacz, Lori Stier, Dana Lustbader, Mitchel Jacobs, Erfan Hussain, Alice Greenwood
Citations25
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TL;DR
The critical care initiative has provided important comparative data and information from which to gauge individual hospital performance and has been instrumental in improving care practices and fostering a culture of safety throughout the health care system.
Abstract
Changing the critical care delivered on multiple units at multiple hospitals required sensitivity to existing organizational cultures and leadership styles. Merging organizational cultures is most successful when senior leadership set clear expectations that support the need for change. The process of collecting, trending, and communicating quality data has been instrumental in improving care practices and fostering a culture of safety throughout the health care system.
Keywords
MedicineHealth Professions
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