Text mining a decade of progress in hospitality human resource management research: Identifying emerging thematic development

Through this unique approach, nine major HRM research themes emerged and each thematic development based on time and country was interpreted and discussed.

Abstract

The authors identified the emerging research streams based on the published research literature in human resource management (HRM) from 1994 to 2003 in the International Journal of Hospitality Management. Textual data were collected and content-analyzed by a text-mining program aided by human judgments. The results from the content analysis of both the computer-aided and human judgmental methods were then integrated and conceptually graphed to map meaningful findings that were logically precise, humanly readable, and computationally tractable. Through this unique approach, nine major HRM research themes emerged and each thematic development based on time and country was interpreted and discussed.