On the motivating impact of price and online recommendations at the point of online purchase
International Journal of Information ManagementPublished 1 December 2010
Asle Fagerstrøm, Gheorghiță Ghinea
Citations70
SJR quartileQ1
SJR score6.26
SNIP6.93
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
It is shown that online recommendations are not as influential as a good offer when consumers purchase electronics online, however, other customer recommendations have a stronger impact on novice online shoppers than towards those consumers that shop more frequently online.
Abstract
This is the post-print version of the Article. The official published version can be accessed from the link below - Copyright @ 2011 Elsevier
Keywords
Social SciencesDecision SciencesBusiness, Management and Accounting
Journal of the Royal Statistical Society Series A (General)Multivariate Data Analysis.
35,845 Citations1973H. Herne, William W. Cooley +1 more
Journal of Consumer ResearchMeasuring the Involvement Construct
5,888 Citations1985Judith Lynne Zaichkowsky
Journal of Consumer ResearchConjoint Analysis in Consumer Research: Issues and Outlook
3,197 Citations1978Paul E. Green, V. Srinivasan
Marketing ScienceUsing Online Conversations to Study Word-of-Mouth Communication
2,607 Citations2004David Godes, Dina Mayzlin
It is found that online conversations may offer an easy and cost-effective opportunity to measure word of mouth and it is shown that a measure of the dispersion of conversations across communities has explanatory power in a dynamic model of TV ratings.
Journal of MarketingWord of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue
1,619 Citations2006Yong Liu
Journal of RetailingThe influence of online product recommendations on consumers’ online choices
1,586 Citations2004Sylvain Sénécal, Jacques Nantel
The online recommendation source labeled “recommender system,” typical of the personalization possibilities offered by online retailing, was more influential than more traditional recommendation sources such as “human experts” and “other consumers”.
Journal of Interactive MarketingExploring the value of online product reviews in forecasting sales: The case of motion pictures
1,531 Citations2007Chrysanthos Dellarocas, Xiaoquan Zhang +1 more
This study shows that the addition of online product review metrics to a benchmark model that includes prerelease marketing, theater availability and professional critic reviews substantially increases its forecasting accuracy; the forecasting accuracy of the best model outperforms that of several previously published models.
Journal of Interactive MarketingWhy are you telling me this? An examination into negative consumer reviews on the Web
1,228 Citations2007Shahana Sen, Dawn Lerman
SSRN Electronic JournalDo Online Reviews Matter? - an Empirical Investigation of Panel Data
1,032 Citations2005Wenjing Duan, Bin Gu +1 more
International Journal of Service Industry ManagementWhat drives consumers to shop online? A literature review
1,018 Citations2004Toñita Perea y Monsuwé, Benedict G. C. Dellaert +1 more
The review shows that attitudes toward online shopping and intention to shop online are not only affected by ease of use, usefulness, and enjoyment, but also by exogenous factors like consumer traits, situational factors, product characteristics, previous online shopping experiences, and trust in online shopping.
Journal of the Experimental Analysis of BehaviorDISTINGUISHING BETWEEN DISCRIMINATIVE AND MOTIVATIONAL FUNCTIONS OF STIMULI
962 Citations1982Jack Michael
Here the stimulus change functions more like an establishing operation than a discriminative stimulus, and the new term, "establishing stimulus," is suggested.
Journal of Applied Behavior AnalysisMOTIVATING OPERATIONS AND TERMS TO DESCRIBE THEM: SOME FURTHER REFINEMENTS
663 Citations2003Sean Laraway, Susan Snycerski +2 more
How the current conceptualization of the EO is in need of revision is described, alternative terms, including the generic term motivating operation (MO), are suggested, and examples of MOs and their behavioral effects are provided using articles from the applied behavior analysis literature.
The Behavior AnalystEstablishing Operations
603 Citations1993Jack Michael
The first two books on behavior analysis had chapter-length coverage of motivation, but by the late 1960s it was no longer being given much treatment in the behavior-analytic literature.
Journal of the Academy of Marketing ScienceWhat Attracts Customers to Online Stores, and What Keeps Them Coming Back?
456 Citations2002David J. Reibstein
Journal of Consumer ResearchThe Ecological Validity of Photographic Slides and Videotapes in Simulating the Service Setting
354 Citations1992John Bateson, Michael K. Hui
Journal of Applied Behavior AnalysisIMPLICATIONS AND REFINEMENTS OF THE ESTABLISHING OPERATION CONCEPT
282 Citations2000Jack Michael
This paper discusses (a) three steps in the development of establishing operation (EO) terminology, (b) my early neglect of its possible relevance to applied behavior analysis, (c) the importance of functional analysis methodology for increasing awareness of EO issues, and (d) three comprehensive reviews that clarify the role of EOs in applied work.
Understanding Behaviorism: Behavior, Culture, and Evolution
278 Citations2003William M. Baum
Journal of Consumer ResearchFeature Interactions in Consumer Judgments of Verbal versus Pictorial Presentations
269 Citations1981Morris B. Holbrook, William L. Moore
Consumer Psychology in Behavioural Perspective
201 Citations1990Gordon R. Foxall
Journal of Marketing ResearchThe Effects of Trial and Incentives on Repeat Purchase Behavior
161 Citations1976Carol A. Scott
Journal of Economic PsychologyApplied behavioral economics and consumer choice
114 Citations2003Diane F. DiClemente, Donald A. Hantula
Marketing LettersThree kinds of order effects in choice-based conjoint analysis
112 Citations1994Keith Chrzan
Behavioural ProcessesThe behavioral economics of consumer brand choice: patterns of reinforcement and utility maximization
99 Citations2004Gordon R. Foxall, Jorge M. Oliveira‐Castro +1 more
Based on the analysis of buying patterns of 80 consumers for 9 product categories, the paper examines the continuum of consumers and seeks to relate their buying behavior to the question of how and what consumers maximize.
Journal of Marketing ResearchState-of-Mind Effects on the Accuracy with Which Utility Functions Predict Marketplace Choice
78 Citations1980Peter Wright, Mary Ann Kriewall
Journal of Applied Behavior AnalysisCURRENT RESEARCH ON THE INFLUENCE OF ESTABLISHING OPERATIONS ON BEHAVIOR IN APPLIED SETTINGS
76 Citations2000Brian A. Iwata, Richard G. Smith +1 more
Commentary on research published in the special section of the Journal of Applied Behavior Analysis devoted to establishing operations (EOs) focuses on the identification of the influence of EOs on behavior in applied settings and the use of EO manipulation as an assessment tool.
Journal of Economic PsychologyPricing effects on foraging in a simulated Internet shopping mall
74 Citations2003Carter Smith, Donald A. Hantula
Journal of Organizational Behavior ManagementInvitation to Consumer Behavior Analysis
74 Citations2010Gordon R. Foxall
Psychology and MarketingOptimal foraging online: Increasing sensitivity to delay
69 Citations2003Diane F. DiClemente, Donald A. Hantula
Participants were more sensitive to the delays in the various stores in the cybermall when an ascending clock was present on the screen and a hyperbolic discount function fit best described the number of entries into each store, amount of time spent in each stores, and relative number of purchases in each store.
Psychology and MarketingDelay discounting determines delivery fees in an e‐commerce simulation: A behavioral economic perspective
59 Citations2004Donald A. Hantula, Kimberly Bryant
Journal of Interactive MarketingSeller rating, price, and default in online auctions
56 Citations2004Norris I. Bruce, Ernan Haruvy +1 more
Journal of Organizational Behavior ManagementImplications of Motivating Operations for the Functional Analysis of Consumer Choice
53 Citations2010Asle Fagerstrøm, Gordon R. Foxall +1 more
European Journal of Behavior AnalysisThe Behavioral Basis of Consumer Choice: A Preliminary Analysis
50 Citations2001Gordon R. Foxall, Victoria K. James
New Directions for Student ServicesOrganizational Change
43 Citations2000Dudley B. Woodard, Patrick Love +1 more
Journal of Organizational Behavior ManagementThe Effects of a Point-of-Purchase Display on Relative Sales: An In-Store Experimental Evaluation
41 Citations2010Valdimar Sigurðsson, Halldor Orn Engilbertsson +1 more
Journal of Organizational Behavior ManagementThe Motivating Effect of Antecedent Stimuli on the Web Shop: A Conjoint Analysis of the Impact of Antecedent Stimuli at the Point of Online Purchase
40 Citations2010Asle Fagerstrøm
Journal of Organizational Behavior ManagementIn-Store Experimental Approach to Pricing and Consumer Behavior
39 Citations2010Valdimar Sigurðsson, Gordon R. Foxall +1 more
Journal of Organizational Behavior ManagementAn Operant Analysis of Prompting in a Sales Environment
32 Citations1989Mark J. Martinko, Jason D. White +1 more
Journal of Applied Behavior AnalysisPROMPTING BAR PATRONS WITH SIGNS TO TAKE FREE CONDOMS
30 Citations1990Tammy Jo Honnen, Chris L. Kleinke
The intervention at three "gay bars" involved placing a large sign directly above a container of free condoms, which gave statistics for the number of people who have died from AIDS in the state and pointed out that condoms can reduce the spread of AIDS.
Journal of Organizational Behavior ManagementA Prompting Procedure for Increasing Sales in a Small Pet Store
28 Citations2006Jacqueline Milligan, Donald A. Hantula
Consumer behaviour analysis: critical perspectives on business and management
22 Citations2001Gordon R. Foxall
Journal of Marketing ManagementDynamics of Repeat Buying for Packaged Food Products
20 Citations2005Jorge M. Oliveira‐Castro, Diogo Conque Seco Ferreira +2 more
Behavioural ProcessesOn the tautology of the matching law in consumer behavior analysis
18 Citations2010Bruce Curry, Gordon R. Foxall +1 more
It is argued that the amount matching law would be tautological only in extreme circumstances (those in which prices or quantities move strictly in proportion); this is because of the presence of an error term in the matching function which arises from aggregation, particularly aggregation over brands.
Medical Entomology and ZoologyDualism: The Original Sin of Cognitivism
17 Citations2004William R. Uttal
Journal of Organizational Behavior ManagementAn O.B. Mod. Analysis of Consumer Behavior
12 Citations1987Mark J. Martinko
