Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects
Journal of Marketing ResearchPublished 1 February 1993
Steven P. Brown, Robert A. Peterson
Citations1,072
SJR quartileQ1
SJR score6.96
SNIP2.42
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Abstract
A three-phase quantitative investigation of relationships involving salesperson job satisfaction was undertaken. First, the strength, valence, and consistency of pairwise relationships were assesse...
Keywords
Social SciencesBusiness, Management and Accounting
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