The culture of high reliability: quantitative and qualitative assessment aboard nuclear-powered aircraft carriers
The Journal of High Technology Management ResearchPublished 1 March 1994
Karlene H. Roberts, Denise M. Rousseau, Todd R. La Porte
Citations99
SJR quartileQ1
SJR score0.81
SNIP1.59
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Abstract
This investigation explores the culture of two nuclear powered aircraft carriers meeting the criteria for high reliability organizations. In the spirit of "triangulation", use of a questionnaire-cultural assessment was supplemented with officer/expert interpretations and researcher observations of language manifestations of culture (e.g., stories, phrases), rites and ceremonials. Results indicate a different mix of cultural dimensions in these organizations than are usually found in other organizations and highlights some paradoxes. Future research directions are suggested.
Keywords
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