Social identification: linking high performance work systems, psychological empowerment and patient care
The International Journal of Human Resource ManagementPublished 20 February 2014
Timothy Bartram, Leila Karimi, Sandra G. Leggat, Pauline Stanton
Citations100
SJR quartileQ1
SJR score2.23
SNIP2.33
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TL;DR
Results demonstrate, first, a strong effect of HPWS on social identification, second, social identification mediates the relationship between HPWS and psychological empowerment and, third, psychological empowerment has aStrong effect on clinician perceptions of quality of patient care.
Abstract
This paper examines the mediating effects of social identification on the relationship between high performance work systems (HPWS) and psychological empowerment and the direct relationship between psychological empowerment and clinician perceptions of quality of patient care. We use structural equation modelling on a sample of 254 health professionals from a large regional hospital in Australia. Results demonstrate, first, a strong effect of HPWS on social identification. Second, social identification mediates the relationship between HPWS and psychological empowerment and, third, psychological empowerment has a strong effect on clinician perceptions of quality of patient care. Implications are drawn for management theory and hospital managers.
Keywords
Health ProfessionsNursingBusiness, Management and Accounting
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