SumView: A Web-based engine for summarizing product reviews and customer opinions
Expert Systems with ApplicationsPublished 22 June 2012
Dingding Wang, Shenghuo Zhu, Tao Li
Citations81
SJR quartileQ1
SJR score1.85
SNIP2.55
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TL;DR
SumView is developed, a Web-based review summarization system, to automatically extract the most representative expressions and customer opinions in the reviews on various product features by selecting the most Representative review sentences for each extracted product feature.
Abstract
In this paper, we develop SumView, a Web-based review summarization system, to automatically extract the most representative expressions and customer opinions in the reviews on various product features. Different from existing review analysis which makes more efforts on sentiment classification and opinion mining, our system mainly focuses on summarization, i.e., delivering the majority of information contained in the review documents by selecting the most representative review sentences for each extracted product feature. Comprehensive case studies and experiments demonstrate the effectiveness of our system, and the user study shows users' satisfaction.
Keywords
Computer Science
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