Mobile technology at the frontlines of patient care: Understanding fit and human drives in utilization decisions and performance
Decision Support SystemsPublished 21 November 2008
Iris Junglas, Chon Abraham, Blake Ives
Citations124
SJR quartileQ1
SJR score2.37
SNIP2.59
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
TL;DR
A study examining nurses' decisions to utilize MICTs indicates that fit is a multi-faceted construct and that archetypical human drives have an influence on these various notions, which in turn, impact technology adoption in the healthcare context.
Abstract
Mobile information communication technologies (MICTs) have considerable promise in patient care settings. But that promise can only be realized if the MICT applications are used by the medical staff. This paper reports on a study examining nurses' decisions to utilize MICTs. A mixed-methods approach is used, consisting of both qualitative and quantitative elements, that reveals and empirically tests the significance of novel constellations of fit (i.e., identification, information, patient interaction, physical, time criticality, user comfort, and workflow fit) and individual characteristics, presented as basic human drives (i.e., drive to acquire, bond, defend, and learn). Findings indicate that fit is a multi-faceted construct and that archetypical human drives have an influence on these various notions, which in turn, impact technology adoption in the healthcare context.
Keywords
Social SciencesDecision SciencesBusiness, Management and Accounting
Organizational Behavior and Human Decision ProcessesThe theory of planned behavior
84,784 Citations1991Icek Ajzen
Journal of Marketing ResearchEvaluating Structural Equation Models with Unobservable Variables and Measurement Error
60,778 Citations1981Claes Fornell, David F. Larcker
Journal of Aesthetics and Art CriticismThe Ecological Approach to Visual Perception
23,142 Citations1980Marc H. Bornstein, James J. Gibson
Psychological BulletinThe need to belong: Desire for interpersonal attachments as a fundamental human motivation.
21,477 Citations1995Roy F. Baumeister, Mark R. Leary
Existing evidence supports the hypothesis that the need to belong is a powerful, fundamental, and extremely pervasive motivation, and people form social attachments readily under most conditions and resist the dissolution of existing bonds.
Macat Library eBooksA Theory of Cognitive Dissonance
18,338 Citations2017Léon Festinger, Alexander O’Connor
The Quarterly Review of BiologyThe Evolution of Reciprocal Altruism
11,058 Citations1971Robert Trivers
It is shown that the details of the psychological system that regulates this altruism can be explained by the model, and friendship, dislike, moralistic aggression, gratitude, sympathy, trust, suspicion, trustworthiness, aspects of guilt, and some forms of dishonesty and hypocrisy can be explaining as important adaptations to regulate the altruistic system.
Information Systems ResearchDevelopment of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation
9,080 Citations1991Gary C. Moore, Izak Benbasat
The development of an instrument designed to measure the various perceptions that an individual may have of adopting an information technology IT innovation, comprising eight scales which provides a useful tool for the study of the initial adoption and diffusion of innovations.
Communications of the Association for Information SystemsStructural Equation Modeling and Regression: Guidelines for Research Practice
6,381 Citations2000David Gefen, Detmar W. Straub +1 more
The article presents a running example which analyzes the same dataset via three very different statistical techniques and compares two classes of SEM: covariance-based SEM and partial-least-squaresbased SEM, and discusses linear regression models and guidelines as to when SEM techniques and when regression techniques should be used.
Operational Research Quarterly (1970-1977)The Nature of Managerial Work
6,346 Citations1974B. E. Partridge, Henry Mintzberg
MIS QuarterlyComputer Self-Efficacy: Development of a Measure and Initial Test
6,248 Citations1995Deborah Compeau, Christopher A. Higgins
Self-efficacy represents an important individual trait, which moderates organizational influences on an individual's decision to use computers, and is important to the successful implementation of systems in organizations.
MIS QuarterlyTask-Technology Fit and Individual Performance
5,759 Citations1995Dale L. Goodhue, Ronald L. Thompson
This research highlights the importance of the fit between technologies and users' tasks in achieving individual performance impacts from information technology and suggests that task-technology fit when decomposed into its more detailed components, could be the basis for a strong diagnostic tool to evaluate whether information systems and services in a given organization are meeting user needs.
Organization ScienceCapturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory
3,818 Citations1994Gerardine DeSanctis, Marshall Scott Poole
MIS QuarterlyPersonal Computing: Toward a Conceptual Model of Utilization1
3,761 Citations1991Ronald L. Thompson, Christopher A. Higgins +1 more
The results show that social norms and three components of expected consequences have a strong influence on utilization, confirming the importance of the expected consequences of using PC technology and suggesting that training programs and organizational policies could be instituted to enhance or modify these expectations.
Academy of Management JournalFrom the Editors: What Grounded Theory is Not
2,792 Citations2006Roy Suddaby
Roy Suddaby is asked to tackle another “big issue” that the editorial team has noticed with respect to qualitative submissions to AMJ: overly generic use of the term “grounded theory” and confusion regarding alternative epistemological approaches to qualitative research.
Cambridge University Press eBooksTechnology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments
2,141 Citations2007Stephen R. Barley
A theory of how technology might occasion different organizational structures by altering institutionalized roles and patterns of interaction is outlined, showing how identical CT scanners occasioned similar structuring processes in two radiology departments and yet led to divergent forms of organization.
Information & ManagementExtending the technology acceptance model with task–technology fit constructs
1,724 Citations1999Mark T. Dishaw, Diane M. Strong
The authors' integrated IT utilization model is an extension of TAM to include TTF constructs and provides more explanatory power than either model alone, which should lead to a better understanding of choices about using IT.
Educational and Psychological MeasurementIntraclass Reliability Estimates: Testing Structural Assumptions
1,648 Citations1974Charles E. Werts, Robert L. Linn +1 more
Annual Review of PsychologyInterdependence, Interaction, and Relationships
1,229 Citations2002Caryl E. Rusbult, Paul A. M. Van Lange
The theory illuminates the understanding of social-cognitive processes that are of longstanding interest to psychologists such as cognition and affect, attribution, and self-presentation and explains adaptation to repeatedly encountered interdependence patterns.
Management ScienceUnderstanding User Evaluations of Information Systems
1,216 Citations1995Dale L. Goodhue
TTF focuses on the degree to which systems characteristics match user task needs, and proposes task-technology fit (TTF), a user evaluation construct defined within a theoretical perspective that can usefully link underlying systems to their relevant impacts.
MIS QuarterlyA Theory of Task/Technology Fit and Group Support Systems Effectiveness1
1,029 Citations1998Ilze Zigurs, Bonnie K. Buckland
A theory of task/technology fit in GSS environments based on attributes of task complexity and their relationship to relevant dimensions of GSS technology is developed.
MIS QuarterlyValidation in Information Systems Research: A State-of-the-Art Assessment1
954 Citations2001Marie‐Claude Boudreau, David Gefen +1 more
If and how the field has advanced in instrument validation is determined, and approaches are suggested for reinvigorating the quest for validation in IS research via content/construct validity, reliability, and manipulation validity.
Psychology Press eBooksEvolution and Social Psychology
724 Citations2013Mark Schaller, Jeffry A. Simpson +1 more
Journal of Management Information SystemsExamining a Model of Information Technology Acceptance by Individual Professionals: An Exploratory Study
700 Citations2002Patrick Y.K. Chau, Paul Jen‐Hwa Hu
Examination of physicians' decisions to accept telemedicine technology suggests several areas where individual "professionals" might subtly differ in their technology acceptance decision-making, as compared with end users and business managers in ordinary business settings.
Mobile Networks and ApplicationsPervasive Healthcare and Wireless Health Monitoring
684 Citations2007Upkar Varshney
One major application in pervasive healthcare, termed comprehensive health monitoring is presented in significant details using wireless networking solutions of wireless LANs, ad hoc wireless networks, and, cellular/GSM/3G infrastructure-oriented networks.
Journal of Personality and Social PsychologyCommitment, pro-relationship behavior, and trust in close relationships.
589 Citations1999Jennifer Wieselquist, Caryl E. Rusbult +2 more
An interdependence-based model of the associations among commitment, pro-relationship behavior, and trust is tested and it is revealed that self-reported attachment style does not account for substantial variance beyond the features of interDependence that form the basis for the present model.
MIS QuarterlyUnderstanding Fit and Appropriation Effects in Group Support Systems via Meta-Analysis1
574 Citations2001Alan R. Dennis, Barbara H. Wixom +1 more
A new model for interpreting GSS effects on performance (a Fit-Appropriation Model) is developed, which argues that GSS performance is affected by two factors: the fit between the task and the GSS structures selected for use and the appropriation support the group receives in the form of training, facilitation, and software restrictiveness.
Communications of the ACMIssues and Challenges in Ubiquitous Computing
525 Citations2002Kalle Lyytinen, Youngjin Yoo
Radical improvements in microprocessor cost-performance ratios have pushed this process forward while drastically reducing computing-device form factors, enabling us to embed computers in many parts of the authors' environments.
Information Systems ResearchResearch Commentary: The Next Wave of Nomadic Computing
502 Citations2002Kalle Lyytinen, Youngjin Yoo
Using a framework that organizes research topics in nomadic information environments at the individual, team, organizational, and inter organizational levels and is comprised of both service and infrastructure development, this work assesses the opportunities and challenges for IS research.
Introduction: Evolutionary Psychology and Conceptual Integration
377 Citations1992Leda Cosmides, John Tooby +1 more
Social Science Open Access Repository (GESIS – Leibniz Institute for the Social Sciences)Towards a Sociological Theory of the Mobile Phone
303 Citations2004Hans Geser
Academy of Management ReviewThe Workplace within, Psychodynamics of Organizational Life
267 Citations1989Leopold W. Gruenfeld, Larry Hirschhorn
Environmental Preference in a Knowledge Seeking, Knowledge-Using Organism
253 Citations1992Stephen Kaplan
Journal of the American Medical Informatics AssociationFactors Affecting and Affected by User Acceptance of Computer-based Nursing Documentation: Results of a Two-year Study
236 Citations2003Elske Ammenwerth, Ulrich Mansmann +2 more
The results can be used to assist the planning and introduction of computer-based nursing documentation systems and demonstrate the importance of computer experience and acceptance of the nursing process on a ward but also point to other factors such as the fit between nursing workflow and the functionality of a nursing documentation system.
European Journal of MarketingThe impact of self‐monitoring on image congruence and product/brand evaluation
226 Citations2000Margaret K. Hogg, Alastair J. Cox +1 more
Sociological FocusSociobiology: A New Synthesis?
206 Citations1981Bradley G. Mullen
It is concluded that sociobiology, in its present form, cannot be held as a scientifically acceptable account of all the factors determining animal behavior, but that it does have the effect of giving greater impetus to the idea that the social and natural sciences are inseparable.
Journal of Medical Internet ResearchWho’s Using PDAs? Estimates of PDA Use by Health Care Providers: A Systematic Review of Surveys
200 Citations2006Chantelle Garritty, Khaled El Emam
It appears that professional PDA use in health care settings involves more administrative and organizational tasks than those related to patient care, perhaps signaling where the growth in adoption is most likely to occur.
CERN Document Server (European Organization for Nuclear Research)Driven: How Human Nature Shapes Our Choices
200 Citations2001Paul R. Lawrence, Nitin Nohria
Decision SciencesINTERVENTIONS INTO GROUP PROCESS: AN APPROACH TO IMPROVING THE EFFECTIVENESS OF GROUPS*
188 Citations1974J. Richard Hackman, Robert E. Kaplan
Communications of the Association for Information SystemsThe U-Constructs: Four Information Drives
155 Citations2006Iris Junglas, Richard T. Watson
This article elaborates and extends several concepts that lay the foundation for thinking about next-generation information requirements and identifies four information drivers that form the underlying cornerstones of the uconstructs.
ACM SIGMIS Database the DATABASE for Advances in Information SystemsA test of task-technology fit theory for group support systems
151 Citations1999Ilze Zigurs, Bonnie K. Buckland +2 more
In this paper, a theory of task-technology fit is tested by applying it to a selected set of published GSS experiments, and the application of the coding scheme provides support for the theory.
Journal of Systems and SoftwareSupporting software maintenance with software engineering tools: A Computed task–technology fit analysis
144 Citations1998Mark T. Dishaw, Diane M. Strong
Tests of hypotheses derived from the model demonstrate that task–technology fit, computed using methods for computing strategic fit, is associated with increased tool utilization and provides direction for the development of better maintenance support tools.
Methods of Information in MedicineA Randomized Evaluation of a Computer-Based Nursing Documentation System
128 Citations2001Ronald Eichstädter, Reinhold Haux +4 more
A two-month randomized, controlled trial based on 60 patients indicated a positive influence of PIK on the cooperation between nurses and physicians and user acceptance increased significantly during the study.
Information & ManagementTask and technology fit: a comparison of two technologies for synchronous and asynchronous group communication
117 Citations1999Ashraf Shirani, Mohammed H.A. Tafti +1 more
Results indicate that GSS-supported groups generated more total and basic ideas, however, groups using e-mail performed a deeper problem analysis as indicated by a higher proportion of inferential ideas generated by these groups.
IFIP International Federation for Information Processing/IFIPDesigning Ubiquitous Information Environments: Socio-Technical Issues and Challenges
78 Citations2005Carsten Sørensen, Youngjin Yoo +2 more
International Journal of Mobile CommunicationsResearch areas and challenges for mobile information systems
75 Citations2004John Krogstie, Kalle Lyytinen +4 more
The main challenges of how model-based approaches can support the development of mobile information systems that are to be used together with other types of systems in a primarily professional setting are summarized and indicate upcoming research issues in this very dynamic area.
The Next Wave of Nomadic Computing: A Research Agenda for Information Systems Research
68 Citations2008Kalle Lyytinen, Youngjin Yoo
Challenges posed by nomadic information environments for information systems field to research skills and methods are discussed, including the need to invent novel research methods and shift research focus, the necessity to question the divide between the technical and the social, and theneed to better integrate developmental and behavioral research modes.
AIS Electronic Library (AISeL) (Association for Information Systems)U-commerce : an experimental investigation of ubiquity and uniqueness
67 Citations2003Iris Junglas
CIN Computers Informatics NursingWireless Technology Improves Nursing Workflow and Communications
62 Citations2004Susan E. Breslin, WILLIAM GRESKOVICH +1 more
A comprehensive benefits study to quantify the impact of a new hands-free communications system on workflow and communications identified a number of significant findings that demonstrate its value from a quantitative and qualitative standpoint.
Journal of the American Society for Information ScienceThe model underlying the measurement of the impacts of the IIC on the end-users
57 Citations1997Dale L. Goodhue
The Task‐Technology Fit model that provided the conceptual basis for the assessment of the impacts of the Integrated Information Center (IIC) on the end‐users is described.
Journal of Advanced NursingDisparagement of the nursing process: the new dogma?
42 Citations1996Colleen Varcoe
The nursing process has achieved predominance, if not pre-eminence, in nursing, and the need for process theory in nursing seems most productive to develop the nursing process more fully and in congruence with contemporary philosophies of nursing.
Advances in Nursing ScienceBecoming deprofessionalized
38 Citations1990Barbara L. Harris
A symbolic interaction framework, using nurses' stories as communicated in semi-structured interviews, yielded meaning and behavior in metaphorical form that contribute to loss of autonomy, loss of individualization of care, and loss of nursing expertise.
Nursing StandardA study of nurses’ attitudes and quality of documents in computer care planning
35 Citations1995Charleen Newton
Results showed that the majority of nurses were ambivalent about the nursing process and the proposed computer care plans, but after a year, attitudes, although still negative, showed a significant shift towards positive.
Journal of the American Society for Information ScienceThe measurement of the impacts of the IIC on the end-users: The survey
34 Citations1997Dale L. Goodhue, Russell Littlefield +1 more
The design of the survey employed to measure the impacts of the Integrated Information Center (IIC) on the end‐users and the results of that survey are described.
Health Informatics JournalWhat’s so different about mobile information communication technologies (MICTs) for clinical work practices? A review of selected pilot studies
28 Citations2005Henrique Martins, Matthew Jones
Evidence from a number of healthcare MICT pilot studies indicate that MICTs create new implementation challenges, and that developers and implementers appear to pay little attention to the particular workflow modalities of mobility and their relationship with the type of MICT.
AIS Electronic Library (AISeL) (Association for Information Systems)When Good Fit is Bad: The Dynamics of Perceived Fit.
24 Citations1996Michael Davern
Evidence presented in this research suggests that users can misperceive their fit with technology, and such misperceptions of fit can inhibit learning and productivity with technology and at the extreme may lead to catastrophic decision making by users.
Information Systems ManagementAn Iterative Assessment Approach to Improve Technology Adoption and Implementation Decisions by Healthcare Managers
23 Citations2006Bill Sallas, Sean M. Lane +3 more
A case study involving the introduction of a handheld medication administration device for nurses on a medical-surgical ward is used to illustrate how a UCIA approach can help provide healthcare IT professionals and hospital administrators with the data that they need to choose and implement IT applications that have the potential to maximize cost savings, while improving the delivery of patient care.
Journal of Organizational and End User ComputingThe Role of Fit in Knowledge Management Systems
20 Citations2007Peter Baloh
Proposed fit profiles suggest that one-size-fits-all approaches do not work and that organizations must take, in contrast with suggestions of extant literature, a segmented approach to KM activities and fitting IT support.
Journal of Telemedicine and TelecareChallenges for implementing wireless hand-held technology in health care: Views from selected Queensland nurses
14 Citations2005Raj Gururajan, Clint Moloney +1 more
The present study provides some of the information necessary to realize an enterprise-wide implementation of wireless technology in Western Australia.
Communications of the Association for Information SystemsWireless Telecommunications Issues: Cell Phone TV, Wireless Networks in Disaster Management, Ubiquitous Computing, and Adoption of Future Wireless Applications
11 Citations2007J. P. Shim, Upkar Varshney +2 more
This paper presents wireless cell phone TV as a functioning multipurpose computer, or a “Swiss army knife,” of media devices, and examines the anatomy of motes and RFIDs in an era of ubiquitous computing and a world of (inter-)connected objects.