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The patient, the doctor and the emergency department: A cross-sectional study of patient-centredness in 1990 and 2005

Patient Education and CounselingPublished 21 May 2008
Jeremy Dale, Harbinder Sandhu, Ranjit Lall, E Glucksman
Citations32
SJR quartileQ1
SJR score1.24
SNIP1.37

TL;DR

Although patient-centredness together with consultation length increased for all three physician groups over the duration of this study, senior house officers and specialist registrars/staff grades continued to place less emphasis on advice-giving and counselling than did general practitioners.

Abstract

Video-recording consultations is feasible in an acute hospital setting, and could be used to support training and workforce development. General practitioners can make a distinctive contribution to the workforce of emergency departments. Their consulting style differs from that of hospital physicians and may benefit patient care through a greater focus on patient education and counselling.

Keywords

MedicineHealth ProfessionsBusiness, Management and Accounting