Crisis Communication, Complexity, and the Cartoon Affair: A Case Study
Published 19 January 2010
Finn Frandsen, Winni Johansen
Citations108
Generate an AI Snapshot to get a quick, structured summary of this paper.
Study Snapshot
ObjectiveStudy objective
MethodsResearch methodology
PopulationPopulation studied
Sample sizeSample sizes
OutcomesStudy outcomes here
ResultsStudy results comes here
LimitationsResearch study limitations comes here
A concise AI-generated summary of the paper will appear here once you click Generate AI Snapshot.
Abstract
This chapter contains sections titled: Research Traditions within Crisis Communication Towards a Multivocal Approach The Rhetorical Arena (1): The Macro Model The Rhetorical Arena (2): The Micro Model Arla Foods and the Cartoon Affair: A Dialogue with Multiple Stakeholders Conclusion: The Crisis after the Crisis References
Keywords
Social SciencesArts and Humanities
Nursing ResearchThe Discovery of Grounded Theory; Strategies for Qualitative Research
39,006 Citations1968Barney G. Glaser, Anselm L. Strauss +1 more
Choice Reviews OnlineThe structural transformation of the public sphere: an inquiry into a category of bourgeois society
12,771 Citations1990
Making Sense of the Organization
2,555 Citations2000Karl E. Weick
Ongoing Crisis Communication: Planning, Managing, and Responding
2,460 Citations1999W. Timothy Coombs
Crisis Management is Ongoing Knowledge, Skills, and Traits Crisis Management Procedures New Communication Technologies Final Thoughts Discussion Questions.
Public Relations ReviewImage repair discourse and crisis communication
1,316 Citations1997William L. Benoit
First MondayThe attention economy and the Net
756 Citations1997Michael H. Goldhaber
If the Web and the Net can be viewed as spaces in which the authors will increasingly live their lives, the economic laws they will live under have to be natural to this new space.
Management Science LettersCrisis management: Planning for the inevitable
744 Citations2014Niyaz Aboudzadeh, Abdolhamid Hajipoor Shoshtari +1 more
Public Relations Theory II
693 Citations2010Carl H. Botan, Vincent Hazleton
Effective Crisis Communication: Moving From Crisis to Opportunity
681 Citations2006Robert R. Ulmer, Timothy L. Sellnow +1 more
Public Relations As Relationship Management
544 Citations2000John A. Ledingham, Stephen D. Bruning
Communication MonographsLegitimation endeavors: Impression management strategies used by an organization in crisis
403 Citations1994Myria Watkins Allen, Rachel Harris Caillouet
Responding to Crisis : A Rhetorical Approach to Crisis Communication
391 Citations2003Dan P. Millar, Robert L. Heath
Journal of Public Relations ResearchIt Depends: A Contingency Theory of Accommodation in Public Relations
314 Citations1997Amanda E. Cancel, Glen T. Cameron +2 more
Crisis Management By Apology
256 Citations2006Keith Michael Hearit
Public Relations ReviewApologies and public relations crises at Chrysler, Toshiba, and Volvo
219 Citations1994Keith Michael Hearit
Public Relations ReviewTesting the contingency theory of accommodation in public relations
184 Citations1999Amanda E. Cancel, Michael A. Mitrook +1 more
Public Relations Theory in Practice
172 Citations2006Tricia L. Hansen-Horn, Bonita Dostal Neff
Quarterly Journal of Speech<i>Kategoria</i> and <i>apologia:</i> On their rhetorical criticism as a speech set
163 Citations1982Halford Ross Ryan
Management Communication QuarterlyCorporate Publics and Rhetorical Strategies
150 Citations1991Richard L. Ice
Central States Speech JournalCrisis revisited: An analysis of strategies used by Tylenol in the second tampering episode
123 Citations1988J. A. Benson
Communication StudiesA social constructionist approach to crisis management: Allegations of sudden acceleration in the Audi 5000
84 Citations2003Keith Michael Hearit, Jeffrey L. Courtright
Journal of Public Relations ResearchDefending the Mercedes A-Class: Combining and Changing Crisis-Response Strategies
83 Citations2002Øyvind Ihlen
Journal of Public Relations ResearchImpression Management Strategies Employees Use When Discussing Their Organization's Public Image
41 Citations1996Rachel Harris Caillouet, Myria Watkins Allen
Public Relations ReviewE-releases: A view from linguistic pragmatics
31 Citations2005Ilse Strobbe, Geert Jacobs