Integrated Development of Products and Services
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TL;DR
This article focuses on innovation patterns in product-service systems and presents a conceptual framework for the integrated development of products and services and argues that innovative solutions in manufacturing and services can be argued to show an increasing tendency towards pattern convergence.
Abstract
This article focuses on innovation patterns in product-service systems and presents a conceptual framework for the integrated development of products and services. Traditionally, research in innovation patterns has dealt primarily with manufacturing systems. Since the early eighties, service innovation and its impact on economic growth increasingly went into focus of scientific interest. Although more comprehensive, commonly accepted, concepts still remain to be elaborated, innovative solutions in manufacturing and services — especially in product-service systems — can be argued to show an increasing tendency towards pattern convergence. This hypothesis results in the research question how the integrated development of products and services impacts the innovation systems of companies.