Supporting return flows in the supply chain
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TL;DR
Return flows are examined in more detail and required extensions to ERP and APS-based reverse logistics theory are presented, which further explore e-commerce opportunities for managing return flows and presents a case study of a company that has set up advanced ICT support for recovery processes.
Abstract
article Share on Supporting return flows in the supply chain Authors: Jos van Hillegersberg Erasmus Univ., The Netherlands Erasmus Univ., The NetherlandsView Profile , Rob Zuidwijk Erasmus Univ., The Netherlands Erasmus Univ., The NetherlandsView Profile , Jo van Nunen Erasmus Univ., The Netherlands Erasmus Univ., The NetherlandsView Profile , Diana van Eijk IBM, The Netherlands IBM, The NetherlandsView Profile Authors Info & Claims Communications of the ACMVolume 44Issue 6June 2001 pp 74–79https://doi.org/10.1145/376134.376172Published:01 June 2001Publication History 25citation2,649DownloadsMetricsTotal Citations25Total Downloads2,649Last 12 Months116Last 6 weeks12 Get Citation AlertsNew Citation Alert added!This alert has been successfully added and will be sent to:You will be notified whenever a record that you have chosen has been cited.To manage your alert preferences, click on the button below.Manage my Alerts New Citation Alert!Please log in to your account Save to BinderSave to BinderCreate a New BinderNameCancelCreateExport CitationPublisher SiteGet Access