Hospital staffing, organization, and quality of care: Cross-national findings
Nursing OutlookPublished 1 September 2002
Linda H. Aiken, Sean P. Clarke, Douglas M. Sloane
Citations448
SJR quartileQ1
SJR score1.20
SNIP1.45
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TL;DR
Adequate nurse staffing and organizational/managerial support for nursing are key to improving the quality of patient care, to diminishing nurse job dissatisfaction and burnout and, ultimately, to improvingThe nurse retention problem in hospital settings.
Abstract
Adequate nurse staffing and organizational/managerial support for nursing are key to improving the quality of patient care, to diminishing nurse job dissatisfaction and burnout and, ultimately, to improving the nurse retention problem in hospital settings.
Keywords
Health ProfessionsNursing
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