Judgment by heuristics: Effects of ratee and rater characteristics and performance standards on performance-related judgments

Abstract

This study explored the effects of performance standards and rater and ratee characteristics on performance, compensation, training, and promotion judgments of 229 managers. The results showed that objective performance accounted for the largest amount of variance in the managers' judgments. Additionally, ratee characteristics generally had a direct effect while rater characteristics had an indirect effect on the judgments of the raters. Performance standards did not seem to influence, either directly or indirectly, the judgments of the participants.