Voluntary Steps toward Air Travel Security

Air travelers’ intentions to use registered traveler biometric systems are influenced by their attitudes toward these systems, which in turn are strongly affected by their perceptions of usefulness, privacy, and to a lesser extent, by ease of use.

Abstract

Using a modified version of the Technology Acceptance Model, this study examines travelers’ voluntary adoption of registered traveler biometric systems. Such systems have important consequences for general air travel security, while improving the experiences of registered travelers. This study shows that air travelers’ intentions to use registered traveler biometric systems are influenced by their attitudes toward these systems, which in turn are strongly affected by their perceptions of usefulness, privacy, and to a lesser extent, by ease of use. This study also establishes the critical roles of perceived security and innovativeness toward information technology as indirect antecedents of travelers’ intentions to use registered traveler biometric systems.