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Managed care, primary care, and the patient-practitioner relationship

Journal of General Internal MedicinePublished 1 April 2002Open access
Christopher B. Forrest, Leiyu Shi, Sarah von Schrader, Judy Ng
Citations65
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TL;DR

Managed health plans that loosen restrictions on provider choice, relax gatekeeping arrangements, or promote access to and continuity with PCPs, are likely to experience higher patient satisfaction with their primary care practitioner relationships.

Abstract

Managed health plans that loosen restrictions on provider choice, relax gatekeeping arrangements, or promote access to and continuity with PCPs, are likely to experience higher patient satisfaction with their primary care practitioner relationships. Lack of health insurance impedes the development of patients' relationships with their primary care practitioners.

Keywords

Health ProfessionsBusiness, Management and Accounting