"Yo Tengo La Camiseta (I Have the Shirt On)": An Exploration Of Job Satisfaction and Commitment Among Workers In Mexico

Abstract

One major challenge faced by expatriate managers is developing reasonable levels of worker commitment and satisfaction among host nation employees. This study adds to the growing knowledge base regarding worker motivation, commitment, satisfaction, and company image among automotive workers in Mexico. This paper uses a longitudinal MTMM methodology to verify attributes of job attitudes surrounding satisfaction and commitment thereby expanding the methodology and interpretation of prior research. Questionnaire, interview, and observational data collected over a 42-month period were used to uncover previously unexplored components to commitment and job satisfaction among Mexican workers. Results of our analyses indicated that work satisfaction, supervision, coworker relationships, pay, and promotion potential were predictive of overall job satisfaction. Also predictive of overall job satisfaction were supervisor conduct, and perception of company financial and social status. Behavioral, affective, and continuance commitment were predicted by sex, education, directive conduct, organizational status, and satisfaction with supervision. The traditional positive relationship between job commitment and job satisfaction was not supported.