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Productivity enhancement from computer-mediated communication: a systems contingency approach

Communications of the ACMPublished 1 December 1988Open access
Starr Roxanne Hiltz
Citations92
SJR quartileQ1
SJR score1.15
SNIP3.34
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TL;DR

A systems contingency approach to social impacts of computing predicts that productivity enhancement will be a function of a complex interaction of social and technical systems.

Abstract

A systems contingency approach to social impacts of computing predicts that productivity enhancement will be a function of a complex interaction of social and technical systems.

Keywords

Decision SciencesPhysics and Astronomy